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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $229.99

Customer reviews

Rating 4.3 out of 5 stars with 547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the ENVY 7858 Wireless All-in-One Inkjet Printer's exceptional print quality and ease of use, frequently praising its performance and wireless capabilities. However, some users experienced difficulties with the setup process and reported issues with the paper tray's design and scanning functionality. Overall, the printer receives positive feedback for its price and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 547 reviews
  • Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted three years until it started sounding like BB's in a blender. Still worked but very noisy. Could have been just the one I bought, my last HP printer lasted over ten years and only failed due to a power surge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East setup. Nice size. Love the app, it's a must to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer easy to use and compacted in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love printer that prints clear color images...easy to setup with clear instructions. Have a lot of features....

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Durable printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fast and durable printer. The color print is also good and the price comparatively to other printers is also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Happy Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of HP printers my old one conked out and this new one I picked up works well does Printing, Scanning and Faxing at the top of the line and I can see a few improvements with this new version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer while it last.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the discounted price, it's not bad but these HP printers don't last long. My HP Envy Photo 7155 died after 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Aggravating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good if you can connect to the printer. Don’t believe the hype about it being easy to connect with the app. Your phone will not “find the printer”, you will have to restart the printer, connect by IP address or some other aggravating way. Ours may end up in the garbage du to aggravation factor.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Mark.

      I'm sorry your printer has failed to maintain a reliable wireless connection. I can certainly understand why the frequent interruptions, restarts and alternate connection channels you describe would quickly become exasperating. I want to help you remedy this problem, so I’ll direct you to some resources I hope will reach that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/16493624

      If connectivity does not improve to your satisfaction, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician assisted in picking out this printer. He was very knowledgeable and the printer is working flawlessly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer. Not happy about subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Not happy about subscription. Difficult to cancel subscription. I don’t use the printer much so it ends up being expensive in the long run

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no detailed instructions on setting up and operating this printer, I had to have the Geek Squad come out, printer works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp envy 7858

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer functions work great. Setting up instant ink was another story but got worked out. Agent was very helpful. scan function especially like. Would highly recommend for home printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    HP Envy 7858: Amazing Features, Convoluted Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful capabilities, paper storage design, print output capture, physical elegance. Amazingly configurable networking capabilities. It should be a 5. But . . success at completing the setup process is very elusive. Because of its home-photo marketing pitch, primary customers are "retail" consumers. Successful setup depends on a deep understanding of the interconnectivity of the printer touch-screen, cellphone bluetooth setup app, RJ-45 router options, and the experience to selectively choose from an interleaved multi-source collection of competing instructions. Rated a 2 because few retail purchasers will succeed at setup. Helpdesk and returns costs to Best Buy and HP will be huge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer and I prefer HP. Works great printing and coping and I wanted a double sided printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this to get the more expensive one. Seemed good but i wanted better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter so I really cannot read it but I know that she enjoys using it so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP All in One Photo Smart Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up, prints, scans and sends faxes very easily from the HP Smart App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, solid all-in-one printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Only issue we've had is the ink cartridges seem to run out faster than we were expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer for the money, have not used all the features yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems good from what i can tell. a bit hard to get the network going but it's working fine now.

    I would recommend this to a friend