Customer Ratings & Reviews
- Model:
- ENVY Photo 7858
- |
- SKU:
- 6484529
Customer reviews
Rating 4.3 out of 5 stars with 547 reviews
(547 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the ENVY 7858 Wireless All-in-One Inkjet Printer's exceptional print quality and ease of use, frequently praising its performance and wireless capabilities. However, some users experienced difficulties with the setup process and reported issues with the paper tray's design and scanning functionality. Overall, the printer receives positive feedback for its price and compact size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 3 out of 5 stars
Good printer, uses a ton of ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes good looking pictures, but absolutely drinks ink. 35 4x6 pictures and 4 8x10 pictures and it was out. I would expect more from a $50 xl cartridge.
I would recommend this to a friend Rated 4 out of 5 stars
Setup didn't work with router. USB cable worked fi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's probably me but I can't get it to pick up my router. said it would pick up my password, it didn't. I put the password myself still didn't work
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very nice wireless printer and very easy to use. Love it
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good clear pictures fax machine is good! Great to have!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Do all I need and more! Easy to use and a fast start up
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Modern look, fits perfectly in the office space
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
My printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and fast printer. It’s very good printing labels
I would recommend this to a friend Rated 2 out of 5 stars
INK DRINKER!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I finally found what I needed in this printer, because I did not have to buy four different ink (this uses a black and a tri-color cartridge). However, I am grossly disappointed as this printer drinks ink. I have had it 2 weeks now and have twice replaced ink, even though I am not printing a lot. I might as well buy the one with the over-the-top prices for 4 inks that I do not have to replenish after every 50 pages.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Tammy.
I’m sorry to hear that your printer is going through so much ink. It concerns me that the cartridges you’ve received performed so poorly. The regular size cartridges designed for your printer have estimated yields of 165 to 200 pages, and the XL sizes have estimates of as many as 600 pages. Unless you were printing extremely high-density prints, it does seem like you should have been able to print more.
Here are some things you can consider:
- If it appears that a cartridge was low on ink to begin with, or that the poor page yield was caused by a defective cartridge, I recommend that you contact the seller who sold you the items.
- Contact us if the supplies are defective genuine cartridges that are not replaced by the vendor (and they are still within their “warranty ends” date). Reach out to us via this link: support.hp.com/us-en/contact-hp
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer “park” so that the nozzles that spray the ink onto the paper are protected from excess drying.
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this printer . It prints great pictures .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Prints Nicely
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up no issues with printing. Color is nice.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
HP-Envy Wireless All in One Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and user friendly. HP Envy was a great buy!
I would recommend this to a friend Rated 2 out of 5 stars
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another HP scam. Keeps disconnecting from wireless. Seems like it is a common problem with these series. You can't even fix it without unplugging and plugging it back. Stay away.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use; easy to set up. ink program is convenient
I would recommend this to a friend Rated 3 out of 5 stars
Maybe too cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink cartridge is tricky to remove and replace. Cartridge doesn’t always connect and it could cause damage to the printer itself. I would not purchase this one again. Disappointed after my previous experience with this brand was so good.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
HP Envey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a good product and works very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
fully impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for photos!!! Very easy to use and set up!!
I would recommend this to a friend Rated 5 out of 5 stars
HP Envy All in One Printer bought at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spoke with a Geek Squad person on the phone to install the software from HP to my new HP All in One Printer. I was very happy with the help but when I tried to scan my printer is telling me to install the software which I though Geek Squad already did.
I would recommend this to a friendRated 4 out of 5 stars
Simple and Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Similar to my 4520 model, except this one is hit/miss with my pdf documents. Hope to get this problem solved soon.
I would recommend this to a friendRated 1 out of 5 stars
Junk printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst hp printer i have ever purchased. I finally had to replace it with the new hp smart ink 3 in 1. I had issues with this printer from day one. Constantly disconnected from network. Especially when i had important business paperwork that i needed right now.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good but not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good printer for the price but if you plan on printing a lot, be prepared to buy ink by the gallon.
I would recommend this to a friend





