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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the ENVY 7858 Wireless All-in-One Inkjet Printer's exceptional print quality and ease of use, frequently praising its performance and wireless capabilities. However, some users experienced difficulties with the setup process and reported issues with the paper tray's design and scanning functionality. Overall, the printer receives positive feedback for its price and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 547 reviews
  • Rated 1 out of 5 stars

    SAVE YOUR MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. Surprised HP would put out such a cheap printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Tom.

      I’m sorry to hear that you've encountered difficulty with your printer. I can’t tell from your brief review what specific roadblocks you’ve hit, but I want to help you remedy any issues you might face and get the most from the device, so I’ll offer what I hope are some helpful resources and suggestions.

      First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and operating-system compatibility. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/model/16493624

      If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not print photos properly, keeps telling me to add paper when paper tray is already full

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Photo Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor photo print quality forced me to return and replace with DeskJet 4133 at 1/3 the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great quality printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished about two years ago. I use it about once or twice a week for light printing and scanning. I have printed out a few photos and the quality on everything is great. Easy to print from anywhere with their app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great, reliable product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my granddaughter as she is being homeschooled. Her comments to me were easy to use easy to set up good printing. I would recommend this product to anyone doing home printing. Podcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nicely and smooth. Easy to set up. Quality excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good all around printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP Envy 7858 to replace my existing HP printer which had given my very good service for the past 8 years. This printer, with only 1 month in service, has performed extremely well! My only regret is that the rating guide does not allow for a "very good" choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer at a Great Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other HP printer was on its last leg, and I had been eyeing the Envy model for a while. When my printer refused to print another page, I found the Envy on sale at a great price and I made the purchase without hesitation. The set up was easy and the operation is pretty straight forward. Extremely happy with my new toy and I would definitely recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    This is the one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem hooking it up and it does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    New HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well and generates top quality documents when copying, printing or scanning. However, set instructions were difficult to follow and implement. In fact, I still haven’t been able to successfully arrange for my laptop to communicate with the printer. After much trial and error, I was able to connect the printer to my wifi. But the laptop communications are a problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Decent photo printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd one weve bought. Great little photo printer for the price. Has some quirks, but for $100 bucks, its worth the annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is very nice. Only issue is trying to figure out how to order the ink through HP

    I would recommend this to a friend
  • Pros mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    HP-Envy 7888 Wireless Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP-Envy 7888 Wireless Printer. It does everything the description says it does, and more. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    A bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price this is a good home printer. The paper tray is flimsy. The quality of the print is excellent. Sold for even less the week after I purchased it. Using it with HP Instant Ink program which saves you even more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice printer for the price, only used a few times

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    envy printer copier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works, I'm not sure of the ink $, but quality looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great thre price was fantastic thanks we will recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working really great and the colors are coming out clearer than my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point. But it uses ink quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. User friendly and easy to set up! Display on printer a plus.

    I would recommend this to a friend