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Customer Ratings & Reviews

Your price for this item is $251.99
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The comparable value price is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 767 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Envy Desktop as an excellent value, particularly praising its performance, ease of use, and reasonable price. Many appreciate the ample RAM and storage, along with its quiet operation and compact size. However, some users noted the absence of a DVD drive and limitations with the graphics card and power supply. A few also mentioned concerns about boot times and monitor support capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 767 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working great. Easy to set up. Fast. Very compact for your workspace

    I would recommend this to a friend
  • Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    Speedy retrieval of files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was a Christmas present, I haven't had much time to use it yet. But so far, it has done a good job of copying everything over from my old system and responded quickly. It seems to be very responsive and takes up less room physically. I assume this is due to the lack of a DVD this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and very fast for what I need. Love the amount of memory!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I Don't Know Why I Waited So Long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer needed to be replaced for quite some time, but transferring files and re-installing software is such a pain in the butt! But, it got to the point where I could barely function on my old PC because it was so slow. After some research, I settled on this model based on price (I bought it on sale) and specs. I'm very happy with it. Setting it up didn't take nearly as long as I thought it would. It's very fast and has had no issues opening and saving the large graphics files I use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Love this PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size and is super fast! Very powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ecellent machine with good prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    speed, memory and storage excellent Performance unique outside metal coverages , not compact Graphics not presentable outcome

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    HP Envy Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is working very well. It is running my CAD program and other programs without any problems. The 16GB memory is a plus. A pleasant surprise is the quality of the wireless keyboard that came with it. Much better than some of the keyboards that come with a new desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Graphics card

    Rated 3 out of 5 stars

    Utterly disappointed in discount and employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though bought to be a gaming PC, lack of video card does to a degree limit experience. Was bought with around 180$ less in box as was opened and was already discounted only 250$. Would have liked a bigger discount considering 2/3 of contents were missing and only ones to replace in store were 80$+ each. Though runs great and does what's needed. Definitely going to look for a better deal next time. Also sellers person had no idea cpus came with built in gpus... For this argument and waste of time, I refused to get any geek squad extras. If the sellsperson can't understand the simplicities of computers than really it makes me rethink utilizing best buy again. Mean guy was very upset and disturbed other customers as the graphics card was not a separate component of the PC so it had no GPU according to him. To point of discussion, I walked away and still he argued with me over halfway across store. Rather not pleased and No manager came or geek squad member to address issue. As seemed none at time knew anything about pcs. For this and the issue of discounted pricing, I'm seriously considering Amazon for next PC or dell. These issues would have been easily solved but the managers and geek squad members paid no attention to their own member yelling at a customer. As for product, it works for what's needed and does have the described is and internals by check of bios and system configuration. Just missed keyboard and mouse that were both wireless from box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Envy i& is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tower and it is performing very well. The components so far have proven to be top rate. Operational speed is great. The 5-star value is because it was on a great sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, very fast and very quiet. Love this tower

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Graphics card

    Rated 5 out of 5 stars

    PC Sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called store two times. First customer service person recommended HP Envy, since I told her what computer I had and that I needed something faster. However, I called following month, when I saw computer was now on sale and ordered it thru a second customer service person.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    powerful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fast, powerful machine that I use for day trading. It handles my complex scanning program well.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    HP - Envy Desktop for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased HP desktop to replace 11-year old Dell desktop. HP works well for email, videos and other online activities. Purchase was based on processor speed, RAM and price. Best Buy online agent assisted with selection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, after the Geek Squad transferred my files it was easy to set up. Good speed. Nice size, fits well in my home office. The keyboard is smaller and less sturdy than I'm used to, but I am getting used to it and my last keyboard didn't have lights to indicate caps lock, so this is an improvement in that way.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Dvd drive

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent central processing unit, works much faster than my old one. It only has an HDMI connector; you'll need an HDMI cable to interface with a monitor. You will also need external speaker. I agree with Consumer Report's rating of this as the top CPU.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Decent speed & storage & pleanty of usb ports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer has proven to meet my needs. Blazingly fast delivery--chose "standard delivery" & it arrived "ahead of schedule"--the next day! It has a lot of usb ports when you include those on the front. Wi-fi reception is ok but not fantastic (my router is in another building). I keep multiple apps open & use 2 monitors for work and it has no problems keeping up. Note: If you don't want MS One Drive to store your files in the cloud for you to retrieve as needed, read each screen carefully during set up and make appropriate selections. free storage is up to 5 GB--go over that & pay monthly for additional storage. Didn't like the included wireless keyboard and mouse--too small for me so am still using my old wired ones.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    A good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every iteration of the i7 keeps getting better. I needed a replacement computer because of another's failure. I bought this on sale and am very happy with the price point for the hardware that you get in this model. It's also Linux-friendly. I definitely would recommend this workstation.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three weeks old. Nice and fast. Somewhat challenging to transfer the files from the old tower to the new but got it done with Geek Squad assistance. Much better than the 6 year old tower. Glad I purchased it on sale. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    HP-Envy Desktop-Intel Core i7-16GB memory-1TB SSD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new HP desktop. I can not express enough how easy it was to set up and use. I have always used Dell but after buying this HP I will never use anything else. It is flawless. The ease and quickest of this computer is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Super fast computer with solid state components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast computer with all solid state chips and lots of high speed USB ports. I did upgrade the RAM from 12 GB to 48 GB to ensure even quicker processing as I do a lot of video work while also using other applications.

    I would recommend this to a friend