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Your price for this item is $869.99

Customer reviews

Rating 4.3 out of 5 stars with 552 reviews

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83%
would recommend
to a friend
Page 1 Showing 1-20 of 552 reviews
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    hp Envy desktop

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    Posted .
    Owned for 3 weeks when reviewed.

    In general I am happy with my purchase I got it as a replacement for my 11 years old 17” Vaio laptop Haven’t had problems so far

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    Owned for 2 weeks when reviewed.

    First time I brought it, it froze within 1 hr of me using it. Had to reboot. It had froze about 4 time within 1 day! I exchanged it for the same one. Take it home, used it the first day just fine, but next day had a blue screen stating something about the hard drive. Both times I called Geek squad and both times I was told to return it since it was within my 15 days. WORST BUY EVER! Now I got a Dell and not problems what do ever!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Excellent, fast and quiet.

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    Posted .
    Owned for less than 1 week when reviewed.

    Bought this early in the day, unpacked and had it set up in an hour. Another hour was spent customizing Windows and installing software. All was very quick. The optical drive (see photo) is quite thin however, but was functionable. I must say though, is the wireless keyboard that came with it is great! It is weighted and feels quite solid (typing on it now). It is very quiet, and takes up less space than my previous desktop. Lastly, there are no photos of the back which I wanted to see, and it does have a line in, line out, and mic in, at the top which was a plus for me. I like it a lot, and would recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for the money

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    Posted .
    Owned for 3 weeks when reviewed.

    Nice computer and very fast with the 10th generation I7 processor. Came with 16gb memory which also helps and can be upgraded. Office runs very well on it and menial tasks like internet surfing is a breeze. The Computer comes with 9 USB ports on it. The only disappointment I had was all the high-speed ones are on the front of the case. I use external high-speed drives and now need to string a cable to the front to access the High speed ports. All the USB 2.0 Type-A ports are on the back, oh well. See the picture of the system specs below.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Luv this PC

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    Posted .
    Owned for 1 month when reviewed.

    Sleek fast and quiet. I am actually considering getting another 4 my wife’s office.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    HO Envyvreview

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    Posted .
    Owned for 2 weeks when reviewed.

    Lightning quick responses to everything. Lot of ram and operational speed to keep up with handling large photo collection and editing. Two surprises: no disc drive ( my lack of research) and , on set up, there were two English settings to chose from to automatically set up synch new keyboard ( which is a little chinchy) . The first setting sets up bizarro keys which do not respond to the letters you press which locks you out. The second setting ( the lower one on the screen) works like a charm and keyboard synced. Took trial error to get there. One other downer, ether net connection to my older Canon printer would not sync and canons drivers are now unattainable. WiFi connection worked. Sales mgr Kawae in the Best Buy Roosevelt Blvd Phila store was great. Patient,knowledgeable, and helpful person- a real credit to Best Buy .

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    HP- Envy Desktop

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    Posted .
    Owned for 1 month when reviewed.

    Bought this HP Envy Desk Top, had problems working with the difference of Windows 8.1 and 10? Windows 10 seems more difficult then easier. PC did not run faster than than our older pc even with the 512 SSD extra hard drive. It is more quiet than our last pc, just don't hear it when it is on. The pc key board is refigured, so things are in a different location.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good Computer With One easy Fix

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    Posted .
    Owned for 1 month when reviewed.

    Got this computer for my daughter, she's working from home and need a decent computer. This computer wont blow the doors of anything but it works well and gets the job done. One thing to watch out for, as soon as you get this computer setup, run your updates then go to HP website and download the newest drivers. If you dont you will experience a freezing of your system. Nothing is wrong with the computer it just needs the new drivers its super easy to get them and install.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Do you feel the need for speed?

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    Posted .
    Owned for 1 month when reviewed.

    Start up on this system is so much faster than my i5 HDD. You'll get very impatient with your older systems if you try this one a few times. It has plenty of USB's and video outs. It really needs an extra SDD drive because the system config I got only has a 512 gig SSD. I'm thinking a 2 TB SSD would be just perfect for music recording which is why I bought this one system for. I am not disappointed in this system in any way except for the small SSD, but I'll just keep the O.S. on that and get a data drive. Keep an eye out because this one system appears on the daily deals. 16 gig of memory is more than enough with the way this i7 manages things. I'm not sure if the power supply can take a mechanical hard drive, but why would you do that when SSD's are so cheap now?

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great, fast, computer.

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    Posted .
    Owned for less than 1 week when reviewed.

    I'm taking a star because the first one I bought was a dud--screen froze 10x day, completely randomly, and I needed it for work, was too busy to return it until, about 10 days in, I got the blue screen of death. Best Buy exchanged it for a new one which I have to say, I love this computer.... It's a nuisance, though, having to set a new computer up again only 10 days after I did that the last time.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My office assistant

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    Posted .
    Owned for 1 month when reviewed.

    I am surprised how well and the speed of this computer. Yes, it’s a little pricey but worth every penny.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted .
    Owned for 1 month when reviewed.

    Fast PC, but we bought open-box. Scratches on the outside of the case. Sales Rep said it had everything we needed. No power cord. Had to go back to the store; got a used one (mangled) from the Geek Squad. Sales Rep said it had wireless mouse and keyboard. Nope. Wired. Also doesn't have a speaker...had to go back for speakers (My monitor does not have speakers). PC wouldn't recognize my printer; I had to buy Geek Squad Total Tech Support to get them to remote in (twice) to resolve the printer issue. Then it wouldn't open up attachments; two more calls to Geek Squad...took THEM 45 minutes to resolve. When I purchased GSTTS, I got a free WebRoot subscription...which I'd purchased and installed when I bought the PC, before getting the Geek Squad. Nope, can't return the opened Web Root. So much for plug-n-play. Good thing I have TTS for the next 11.5 months....

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Inconvenient USB port placement

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    Posted .
    Owned for 3 weeks when reviewed.

    This computer has no internal HDD, so it needs an external one to store pictures and videos. But it has no USB 3 ports on the back of the tower to plug in a HDD drive; the USB 3 ports are only on the front. So you have to plug in the external drive in the front, leaving unsightly wires to dangle and entangle. It’s like if someone designed a home theatre receiver and placed all the HDMI ports on the front of the receiver.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not what I was hoping for

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    Posted .
    Owned for 3 weeks when reviewed.

    It is fast and responsive, however we have been on chat several times and had it in to the Geek Squad for problems. To be honest I am not sure if it is the computer or something else as we purchase a touchscreen monitor and are using a keyboard and mouse we have at the house. The computer kept freezing, this was after 10 minutes of use. Unfortunately the only way to fix it was to turn it off using the power button, which is not the preferred method. After that was resolved the sleep mode became an issue and still is. Geek Squad has worked on it 3 times and I still have the problem and still have to use the power button to turn it off as the keyboard and mouse are not responsive during these episodes. I will be chatting this GS AGAIN concerning this. My old computer was slow, but I never had these issues.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good computer with terrible backup from BestBuy.

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    Posted .
    Owned for 3 weeks when reviewed.

    the computer is an excellent machine. the warranty backup by GeekSquad was TERRIBLE. there were performance problems which GeekSquad could not find. they wanted $99 to investigate and $99 to retrieve and store data. my local computer service found and fixed the problem for FREE. i doubt that Best Buy will pay an attention to this review, and i doubt that i will shop at Best Buy. i could write a letter to Best Buy, but for now i am venting my frustration in this review.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    glad I made the move up

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    Posted .
    Owned for 3 weeks when reviewed.

    replaced my HP envy 700 that started having operation problems, My new Envy runs super fast, easy start up without lags. It was easy to install and my old files came right in and showed up on my menu. Its a brand new experience to see what i have been missing

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    its hp what can you expect

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    Posted .
    Owned for 1 year when reviewed.

    this product of hp is what is expected its really good fast. price is ok

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Modern, fast wish it had office included

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    Posted .
    Owned for 1 month when reviewed.

    Needed a PC upgrade and this looked to be a good all around PC. My focus was on speed and performance. Not a gamer so unsure how well it does in that aspect. Boots fast and navigates quickly. Wish it came with office as having to pay $800 and then not have word or excel is a pain but maybe that is how all PCs are these days and not bundled? I did have to turn off the usb power mgt as it would not wake when using the mouse or keyboard but once doing that it works as desired.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working smoothly

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    Posted .
    Owned for 1 month when reviewed.

    It has a CD/DVD+RW drive which many of desktops does not these days. Everything works smoothly and fast. I bought it as open-box in excellent condition. For those who complains about having to hold Fn key use function keys (F1 to F12), you can change the setting in the BIOS. If 512GB SSD is not enough for you, you can add a SATA 2.5inch SSD such as Samsung 860 EVO. You can mount it with a SSD mounting bracket.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    Owned for 1 month when reviewed.

    This is by far the best computer I have ever owned. It's super quick and responsive with Office '19 products and games. I am extremely pleased with this purchase and would highly recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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