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Customer Ratings & Reviews

Your price for this item is $1,259.99
The comparable value price is $1,439.99

Customer reviews

Rating 4 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Horrible pick up service got A Headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up service was HORRIBLE, I'd encountered employee with horrible ATTITUDE when picking my computer I did have Driver license w/ picture ID and ph. number and wasn't enough to SATIFY that young man at that dept. I did recevied emai on my desktop pc saying pu was ready !!! Brook City Base SA TX. I'd requested a manager to solve Problem. However back to Survey: hp computer is Awesome for my type of use, and capable of some type of gaming. PS. Walked Out o Best Buy With A Headache

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was time to replace the old desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice desktop computer not sure if I like the black finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktop brand all the way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to desktop computer brand because very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this a great purchase as a workstation and will be after another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 6 months for tax-free weekend in TN. July 26, 2025 I called Best Buy, Jackson, TN, or so I thought. Kevin was the individual I was speaking to. After multiple phone calls following the delivery of the new HP desktop PC, I discovered I was actually speaking to a Global Call Center... NOT WHAT I WANTED!!! Kevin did not tell me the truth regarding the protection plan and two other matters pertaining to the PC. It had not been opened. I resolved to return the purchase. I had to travel 1 hour to return the PC. Cost of wear and tear on my vehicle...including fuel prices was significant for me. I didn't get the tax-free weekend benefit. Conclusion: I will NEVER purchase anything else from Best Buy!!!

    No, I would not recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.2 out of 5 stars with 154 reviews on hp.com.

    See all hp.com reviews
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