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Customer Ratings & Reviews

HP - ENVY Photo 7155 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2102 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
jams
  • Rating: 1 out of 5 stars

    Never worked

    Posted
    Nottechnically
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought it returned it because since the get go it kept saying paper jam when we hadn't even put paper in it

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Printer did not work

    Posted
    BryanD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Always frustrating when you open the box, set up the printer and then get get error message saying a paper jam when there is no paper jam. Unable to get it to work. Very frustrated

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    7155 piece of crap

    Posted
    Rick
    • My Best Buy® MemberMember

    Purchased the HP Envoy 7155 today. Right out of the box it has a paper jam which can not be cleared. There is no documentation. Website is useless, Phone support was useless. A total piece of crap. DO NOT BUY!!!!!!!!!!!

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hello Rick,

      I'm very sorry to hear that you are not pleased with the printer, and that you've had such a bad experience!

      Every HP printer has documentation in the box. If this one did not, and is defective, I would advise you to return it.

      If there is anything that we can help with, please contact us: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP