Main Content

Customer Ratings & Reviews

HP - ENVY Photo 7155 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2121 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-13 of 13 Reviews mentioning:
noise
  • Rating: 3 out of 5 stars

    Slight high pitched buzzing noise when turned on

    Posted
    Djinn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Looks great, prints are decent, not really for photo prints but just general paper printing. But this thing when on, has a high pitched buzzing noise that's ever so slight that its enough to annoy you unless you have other background noise going on. I will possibly have return this unit

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    is a little noisy and prints slower than expected

    Posted
    jane24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I replaced an envy 4500 with this and I am a little disappointed in how noisy It is and it is not as fast at printing than I expected but price seemed good

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good price and features

    Posted
    Barb
    • My Best Buy® Member

    Prints well; a little noisy; wireless set up process became difficult; paper sometimes shoots to floor. Too early to tell more as only a few days old.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    does its job but is noisy

    Posted
    jimmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought another HP as I am comfortable with how they work. A good home printer for the cost.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Printing is great, noise is not

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This printer replaced my HP6520 printer that stopped scanning. This HP5175 was easy to setup and it prints, scans and copies without trouble. I signed up for Instant Ink and an additional set of cartridges showed up within a week. The touch display is easy to work with. However HP has outdone themselves by making the HP5175 even more noisy than the 6520. Why can't they fix the noise problem with their printers? Every time it starts to print it makes horrible grinding and clanging noises.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good multi use copier

    Posted
    RikH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This copier has been good to work with. Especially the scan to email function. It is noisy but that is not a big issue.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Looks great sounds loud

    Posted
    Angel6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The print quality seems great. Especially photos but it is very loud. So depends on what matters right?

    I would recommend this to a friend

    • Brand response

      HP Team

      Hey there,

      While it's fantastic to hear that the print quality has been solid, I'm so sorry to hear that the printer itself has been so noisy! This certainly shouldn't be happening and I can imagine how disruptive it must be. With that said, I hope I can help with a suggestion or two.

      First off, I'd like to clarify something about the noisiness. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I recommend placing the printer on a padded surface to muffle the vibrations that occur.

      If the suggestions I've provided fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 3 out of 5 stars

    Could be better!

    Posted
    saintvilf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The machine is easy and convenient to use. But, I find it somewhat too slow and too noisy when printing. In addition, the paper tray is a bit too small. Nevertheless, it is worthy of the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer.

    Posted
    Satisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This printer does a good job. The only downside is that it's a bit noisy when printing something. It's not a big deal, but definitely noisier than our old printer. Other than that, it's works fine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I thought

    Posted
    Bestbuyshopper2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Printer looked good. Met my specifications. On sale. Brought it home; pain to set up; top doesn't expand to allow copy of text book pages;, noisy; paper catcher doesn't always trap printed pages. have not yet tried the picture option.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    ok printer for price

    Posted
    momof4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had an hp Officejet 6700 and loved it. My needs have changed over the years so when replacing, I made it clear that I do not print as much BUT I still wanted a printer that would print great pictures. I needed hp customer service to help get the setup going (I am not very computer savvy) but expected this since many complaints were about setup. Envy 7100 prints fine but I am not impressed with the picture quality at all. I will give the printer more time to see if I can get better quality or not. Sales staff swore this printer does great picture quality!?? Computer is a bit noisy when gearing up to print. Might consider spending more next time for a better picture quality

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not again

    Posted
    Mschris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Would not purchase again. Every time it sits idle for awhile it makes terrible noise when "waking up". It's like the alignment is " off". The paper lines up opposite of all printers I've ever owned. Took a couple times before I realized the paper lines up opposite ends than most. It's a cheaper version of other HP. 's I've owned. I only bought it as it was on sale. I'd rather spend more and maybe will try another brand. My last 2 HP didn't even last 14 months. HP tech were no help

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi there,

      I'm so sorry to hear that the printer has been so noisy! This certainly shouldn't be happening and I can imagine how disruptive it must be. With that said, I hope I can help with a suggestion or two.

      First off, I'd like to clarify something about the noisiness. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. One thing you try to stifle this a bit is placing the printer on a padded surface to muffle the vibrations.

      Then, I recommend cleaning the printhead, as this often resolves alignment issues. For information on how to do so, you can visit 6 of the following troubleshooting guide: support.hp.com/us-en/document/c04855186

      If the suggestions I've provided fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 3 out of 5 stars

    Good for photos, not good for paper prints

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member
    • Top 1000 ContributorTop 1000 Contributor

    This printer was provided for an early review, thus as of the time of this review, some features may not work as it should. The Envy Photo 7155 lives up to its name, as your typical prints on paper will likely be envious of their photo counterparts, as they look much worse. As I'm told, this printer is optimized for photo prints, which turned out vibrant and crisp, but when printing on paper, the results are subpar with lines evenly spaced out throughout the print. There are ways to workaround that (described below), but you shouldn't have to do it. Black and white texts prints are fast and sharp. Scanning speed is decent, but lacks all but basic post processing. You have two choices of software, HP Smart app or HP Print Assistant, each with their own quirks. I prefer the HP Print since it has more options for scanning. The other issues I've had with this printer is that it's quite loud, shakes, and have a terrible touchscreen. It uses a tri-color cartridge, which will likely end up with one color running out first. IMO, a specialized printer that can't do basic printing isn't going to cut it, especially at this price point. Even my cheaper, 7 year old Epson printer outperforms this printer in almost every way. Good: -Text prints fast and clear -Photo prints looks great -Scan is decent -Design is nice Bad: -Prints on plain paper have lines throughout. -Loud and shakes while printing -Touch screen is small and unresponsive -Uses single cartridge for 3 colors -Post scan correction is lacking Setting up: Out of the box, the printer looked nice. It has the same color scheme as my HP Spectre laptop, which I appreciated. After powering it on, I was prompted to download the app to set up the printer. I ran into my first problem in that it didn't detect my printer and I had to set it up manually using the printer's screen. Not a big deal, it's a few simple steps to setup the network, but the 2 inch touch screen is just awful to use. It's so unresponsive to touch and scroll that it feels like using an old touch screen device from 10 years ago! After detecting my printer, I had a choice of either downloading the HP Smart app from the Microsoft store, just software and drivers, or just drivers for basic functions. First I installed the Smart app. The app allowed me to print either documents or photos, scan, and run maintenance and printer reports. I thought the app was too simple, especially for the scan option. I downloaded the HP Printer software and driver instead, and that gave me more options to play around with. Great, printer setup and ready to use. Printing, scanning, and copying: This printer is quite loud, making a lot of clicking and grinding sounds during operation. It also shakes badly while printing. Better to have a sturdy table or stand because this will shake the whole table like a mini earthquake. I had this on the same table as my desktop and immediately moved it. As the name implies, this printer's strong point is that it's optimized to print photos, and on that it met my expectations. A 4x6 printed relatively quick, and looks more vibrant and sharper than my previous printer, but it doesn't have the same sheen. Darker colors will have a matte finish which is very noticeable in the light. I wouldn't call it studio quality, but it's passable. Now we get to my biggest issue with this, the printing on "plain paper." When doing so, I would get equally spaced lines. If printing big blocks of color, these lines are even more noticeable. It looked as if the printhead was defective, but after changing them out, I still got the same results. The workaround is that I've to set it to best quality and choose a different paper type from within the printer settings. Doesn't matter which one, as long as it'sn't "plain paper." However this will waste more ink and may over saturate the paper. I'm told that this is typical for this line of printers. On the other hand, text prints out fast and clear. Scanning takes about 15 seconds, but afterwards, the image processing were very limited with the only options to adjust are rotation, brightness, contrasts, and midtones. Without correction, scans tends to be faded and washed out. The auto exposure option didn't look great either. My old Epson has a much better software for their scans. Copying has the same line issue as with printing on paper. It takes a bit longer than a typical copier. Black and white looks about as what you would get from a Xerox, while colors will look like a typical printout. @@@@@ I've attached some printouts that I scanned back in. Notice the white lines every ? in. The scans are faded, but it's more prominent in the actual prints. If you need an all-in-one printer, I can't fully recommend this printer. It does one thing well, while lacking in the rest. Maybe if you only print photos, but even then there are other printers that can do that while being able to print nice color prints as well.

    No, I would not recommend this to a friend