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Customer Ratings & Reviews

HP - ENVY Photo 7155 Wireless All-In-One Instant Ink Ready Printer - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2067 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Good for photos, not good for paper prints

    Posted
    BeingHonest
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    **This printer was provided for an early review, thus as of the time of this review, some features may not work as it should. The Envy Photo 7155 lives up to its name, as your typical prints on paper will likely be envious of their photo counterparts, as they look much worse. As I’m told, this printer is optimized for photo prints, which turned out vibrant and crisp, but when printing on paper, the results are subpar with lines evenly spaced out throughout the print. There are ways to workaround that (described below), but you shouldn’t have to do it. Black and white texts prints are fast and sharp. Scanning speed is decent, but lacks all but basic post processing. You have two choices of software, HP Smart app or HP Print Assistant, each with their own quirks. I prefer the HP Print since it has more options for scanning. The other issues I’ve had with this printer is that it’s quite loud, shakes, and have a terrible touchscreen. It uses a tri-color cartridge, which will likely end up with one color running out first. IMO, a specialized printer that can’t do basic printing isn’t going to cut it, especially at this price point. Even my cheaper, 7 year old Epson printer outperforms this printer in almost every way. Good: -Text prints fast and clear -Photo prints looks great -Scan is decent -Design is nice Bad: -Prints on plain paper have lines throughout. -Loud and shakes while printing -Touch screen is small and unresponsive -Uses single cartridge for 3 colors -Post scan correction is lacking Setting up: Out of the box, the printer looked nice. It has the same color scheme as my HP Spectre laptop, which I appreciated. After powering it on, I was prompted to download the app to set up the printer. I ran into my first problem in that it didn’t detect my printer and I had to set it up manually using the printer’s screen. Not a big deal, it’s a few simple steps to setup the network, but the 2 inch touch screen is just awful to use. It’s so unresponsive to touch and scroll that it feels like using an old touch screen device from 10 years ago! After detecting my printer, I had a choice of either downloading the HP Smart app from the Microsoft store, just software and drivers, or just drivers for basic functions. First I installed the Smart app. The app allowed me to print either documents or photos, scan, and run maintenance and printer reports. I thought the app was too simple, especially for the scan option. I downloaded the HP Printer software and driver instead, and that gave me more options to play around with. Great, printer setup and ready to use. Printing, scanning, and copying: This printer is quite loud, making a lot of clicking and grinding sounds during operation. It also shakes badly while printing. Better to have a sturdy table or stand because this will shake the whole table like a mini earthquake. I had this on the same table as my desktop and immediately moved it. As the name implies, this printer’s strong point is that it’s optimized to print photos, and on that it met my expectations. A 4x6 printed relatively quick, and looks more vibrant and sharper than my previous printer, but it doesn’t have the same sheen. Darker colors will have a matte finish which is very noticeable in the light. I wouldn’t call it studio quality, but it’s passable. Now we get to my biggest issue with this, the printing on “plain paper.” When doing so, I would get equally spaced lines. If printing big blocks of color, these lines are even more noticeable. It looked as if the printhead was defective, but after changing them out, I still got the same results. The workaround is that I have to set it to best quality and choose a different paper type from within the printer settings. Doesn’t matter which one, as long as it’s not “plain paper.” However this will waste more ink and may over saturate the paper. I’m told that this is typical for this line of printers. On the other hand, text prints out fast and clear. Scanning takes about 15 seconds, but afterwards, the image processing were very limited with the only options to adjust are rotation, brightness, contrasts, and midtones. Without correction, scans tends to be faded and washed out. The auto exposure option didn’t look great either. My old Epson has a much better software for their scans. Copying has the same line issue as with printing on paper. It takes a bit longer than a typical copier. Black and white looks about as what you would get from a Xerox, while colors will look like a typical printout. *I’ve attached some printouts that I scanned back in. Notice the white lines every ¾ in. The scans are faded, but it’s more prominent in the actual prints. If you need an all-in-one printer, I can’t fully recommend this printer. It does one thing well, while lacking in the rest. Maybe if you only print photos, but even then there are other printers that can do that while being able to print nice color prints as well.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Multifunction Inkjet, But No Photo Envy

    Posted
    mikeheel
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 25 ContributorTop 25 Contributor

    I was looking forward to the photo printing ability of the HP Envy Photo 7155 all-In-One Printer, but I ended up disappointed. After unboxing the printer, you remove a few pieces of tape, install the ink cartridges, and then use the app to complete setup with your Wi-Fi network. The setup process was quick and fairly painless. I immediately experimented with printing different types of documents, making single sheet copies, and printing photos. I was very pleased with every feature other than the photo printing. The first photo I attempted came out horribly botched. It looked like some sort of art experiment, and ink smeared inside the printer itself. Of course, it also got on my hands. I've dealt with a lot of printers, but this really surprised me. After cleaning it thoroughly and verifying that everything was properly setup, I ran a few more regular print jobs and then decided to try printing another photo. As with the first photo, this was an uncompressed jpeg from my Pixel phone. The second photo didn't look like an art experiment, but the finish on the glossy paper still wasn't good enough - even on the 5x7 sheet - that I'd want to show it to anyone. Maybe I got a lemon. I don't know. Anyway, despite the poor photo quality, everything else works great. I gave it three stars for all the good stuff, but I couldn't give it more because it has "Photo" in the name and, well, it doesn't live up to the name. In terms of quality inkjets, there are cheaper products that do the job, so I can't really recommend this one overall, at this time. But I will say again that it does a fine job with basic printing and copying. I just think you'll be able to get a better deal on another printer.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice printer

    Posted
    CoppinFam
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    Please beware that I am not able to give a full review because of the cartridge error. First off, (I am not fully sure if this is the problem) make sure that that the setup is completed before putting in the cartridges. Also, make sure the cartridges included in the box state Start Up; make sure you have your phone available to download the app, HP Smart. This will assist you in connecting to the wifi and you can also print from the app. Once you download the app, open, and have ready when you turn on the printer. When you turn on the printer, if your wifi has a password, the blue light will blink. You have to manually add the wifi on the app. So because I have the cartridge error, I am unable to say how well the printer works using the app and the screen but I will say that printing is pretty fast and color is great. (I was able to print diagnostics and align the printer.) I am still a huge fan of HP but I really hope that they get rid of the start up cartridges. I would buy again and I will be contacting HP to see if they are willing to send another set of start up cartridges or help me bypass the error message.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent print quality but an odd printer

    Posted
    Crystal
    • My Best Buy® MemberMember

    I wouldn’t recommend this printer because it has a mind of its own. I haven’t printed photos on photo paper so I can’t speak to that but it does have good print quality on plain paper. It turns off when it wants to, it didn’t do this before. It goes offline all the time. None of our other devices on the same network do this. Most of the time when it downloads/updates I get an error. My devices can’t locate it wirelessly when it’s on at times even when sitting right beside it. When it prints be ready because the paper flies out fast. I wish I had bought another printer but this will do when I can actually get it to work.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Tedious to Setup, Prints Well

    Posted
    bobcats9498
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    This printer was a little tedious to setup on my MacBook Pro (was connected via USB cable). You have to download an app to setup the printer which is a pain if you just want to plug into a computer and go. I had to try twice to get it to install correctly taking about 45 minutes total to get up and running. I shouldn't have to download an app to my phone to install a printer to my computer. Once the printer was setup correctly, it printed just fine. Regular prints turn out nicely as do photos. One thing that I found ridiculous from HP is that you only get "starter" ink cartridges. Meaning you will quickly run out of ink and have to purchase expensive replacement cartridges. Very poor of HP to not give you full, regular cartridges to start off with.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not impressed

    Posted
    SarahFairy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have gone through 3 different printers in the last couple of years. Every single one has begun streaking and having other various issues after just a few months. This one took about 4 months to begin streaking, but it is now useless. When I try to print something, there are several lines of lighter print across the page. I have tried all of the typical maintenance troubleshooting with no luck including installing brand new ink cartridges. I don't understand why printers these days seem so low quality. I really liked HP printers I had several years ago. They lasted several years. I guess this is my last HP printer.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    ok printer for price

    Posted
    momof4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had an hp Officejet 6700 and loved it. My needs have changed over the years so when replacing, I made it clear that I do not print as much BUT I still wanted a printer that would print great pictures. I needed hp customer service to help get the setup going (I am not very computer savvy) but expected this since many complaints were about setup. Envy 7100 prints fine but I am not impressed with the picture quality at all. I will give the printer more time to see if I can get better quality or not. Sales staff swore this printer does great picture quality!?? Computer is a bit noisy when gearing up to print. Might consider spending more next time for a better picture quality

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy wifi printing, ink level sensor not accurate

    Posted
    Maineroyal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this printer in November, so I've been using it about 6 months now. Overall it's a good printer. Easy to connect to, love that I can print from my phone over the wifi. Photo quality is not great, it's on par with you'll get at any print station in the stores. Last week the black ink was skipping on me but when I checked the indicator on the printer it did not suggest it needed replacing. After running the cleaning cycle a couple of times, the test page said my ink levels were fine despite hardly being able to read the words. I replaced the black ink and it printed beautifully. Annoying but not the end of the world.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's ok but...

    Posted
    nexscene

    Purchased this printer for photo printing and I notice the contrast/color is VERY strong meaning it's like the printer will increase your photo's color strength to make it look very colored. So my yellows are too strong and my redish is too red. I tried decreasing color(with Adobe Photoshop Elements) and that turns out a little discolored. Why do I have to edit my pictures to fit this printer. It should print my pictures raw as it is without adjusting it. My previous Epson and Canon printer(less than 3 years old) prints it A LOT better. My old printers prints exactly what is on my screen. This one? I'm going to return it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Printing is great, noise is not

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer replaced my HP6520 printer that stopped scanning. This HP5175 was easy to setup and it prints, scans and copies without trouble. I signed up for Instant Ink and an additional set of cartridges showed up within a week. The touch display is easy to work with. However HP has outdone themselves by making the HP5175 even more noisy than the 6520. Why can't they fix the noise problem with their printers? Every time it starts to print it makes horrible grinding and clanging noises.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Thumbs up

    Posted
    Trav
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this back when I started my masters program. It’s pretty great, however; I do have one complaint and that is the double-sided printing feature. For some reason, I can’t seem to get multipage documents to print correctly double-sided. It has this weird thing where it prints the first page of the document, and on the back of that page it prints a much later page. I just can’t seem to figure out why it’s doing this. Other than that, it’s a great printer and set up was relatively easy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bad upgrade to my 5660 series HP printer

    Posted
    Gail
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed to upgrade because my printer paper tray stopped working. I got a 7155 HP upgrade printer and found it to be less then my previous. The 5660 had an automatic release of the paper tray extension and the 7155 does not. A feature that was removed. Not good for a wireless printer when it is not near the work area and you have to get up and release the tray or you have the paper on the floor. Suggest this be changed.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    excellent print quality. 3 phone calls to setup.

    Posted
    Hobomom2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Doesn't print 8 1/2 x 14. (Remember to check this before buying next printer!). IP address changes with power outage. Took 3 phone calls to customer service to get printer set up. Website address given in paperwork for setup is not correct. Very pleased with ink usage. Excellent quality prints of documents and photos. A little slow to start printing from computer but OK with me because this is for home use. Would have chosen a different model if I knew about not printing on legal-size paper.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for photos.

    Posted
    Adore1069
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer is great for photos. I've printed all sizes and all have come out beautiful. As for printing documents, this printer is a no go. If set up to print as documents it prints with lines throughout. When printing color documents or photos the color cartridge empties extremely fast (color empty/ blk-wht 3/4 full). Also dislike that if using the wireless feature you have to download the app to your wireless device to use. I would only recommend this product if its main use is for printing photos.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent for the price

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was my third printer. Previously bought the same exact model before this cause the printer seemed to have dried up on ink within the first month of use. I would understand 3-6 months that it would possibly happen but not in a month. This printer also seem to have had a hard time connecting to a PC but not in a phone. It was still decent for the price and you may have to constantly printing in able to make good use of this.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Photo Print ing - good quality

    Posted
    Cinny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This printer works great, but it is very big. Takes up a lot of room on the desktop, The color ink cartridges are not separate, so if you use one color a lot, you will waste a lot of ink. I print Christmas Cards and it is difficult to feed cards through separately, as the paper tray is enclosed, so you have to take it apart and hold your card stock on each card.... Its an OK printer, but wish I had shopped around more,,,

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Trouble getting it going

    Posted
    mimi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I did have some trouble getting the printer to communicate with the computer. With the help from HP tech that issue was resolved. Then I was sent the wrong ink cartridges. The customers service agent was able to get this issue resolved. However my biggest issue was finding a phone number to call to report the problem and correcting the size of the cartridge. I finally went to Best Buy and was given a number to call.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good quality pictures. Problems with set up

    Posted
    Dinah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Printer purchased to be used offline and for direct printing of pictures from camera card. Initially printer did not work and had to be returned for replacement. Difficulty with paper feed switching from 8 by 10 pictures to 5 by 7 encountered several times. Picture quality good but view screen to select pictures is very small and awkward

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works OK

    Posted
    wiseguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good overall printer. Setup for wifi printing is impossible. I kept playing with the set-up for many hours over two days. I gave up and called the Geek Squad for a $100 in house set-up. I finally got lucky and it started printing. It is now working just fine so far. However, I have no idea what I did to get it working and doubt I could duplicate the set-up procedure. I did cancel the Geek Squad set-up. Saved the $100.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Image Quality / Dinky Ink Cartridges

    Posted
    Vinnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very nice print quality, easy wi-fi network installation. Great scanner. Ink cartridge capacity / yield is pathetic. Don't expect to print many high quality photo's or pages of text for that matter with a set of cartridges. Highly Recommend upgrading to something couple notches up for more then occasional use. Ink yield is the real downfall for this unit. Better options are out there.

    No, I would not recommend this to a friend