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Customer reviews

Rating 4.1 out of 5 stars with 4463 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,463 reviews
  • Rated 4 out of 5 stars

    HP - ENVY 6455e printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ever bought printer. Very versatile in terms of print style. Suitable for any bond paper as well as professional printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    HP Envy 6455E

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy printer is so quiet and is just perfect. The size is a lot smaller than the old printer/fax combo. Super easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints accurately and easy to use. It did take me a little time to get used to after my old printer… but I love HP punters.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well but you need to be app savvy to solve any problem or print anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints well, super easy to setup (even on windows). The HP ink, I think that’ll be a good program to utilize. My only “bad” - the paper drawer seems like a weak point and pretty cheaply made, I worry that won’t last. But, so far - good printer. My last HP printer was purchased over 15 years ago and it still works! The only reason I got a new one is because the drivers no longer exist with windows for it to work on my work laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues, but for the price point, it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    End User comment: "I love it. It's easy to function and print out perfectly fine. It's great to have a personal printer at home. I will rate this printer a number 8 (1-10 rating) mainly because we cannot compare to the high-tech printer at work. "

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Get for school!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for school, prints quickly and quietly no complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well. Easy to install. Good price. Has all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for a small space. Great price easy loading. Not tech savvy connecting to print wireless gave me a little challenge. Preferred a black printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Clear and concise printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints quickly and quietly. Easy hookup to wifi to prin5. Toner doesn't last very long forbthe cost of it. If you are going to print a lot consider a more economical printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Tech in store regarding Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased HP ENVY 6455e, paper began to jam, tried to unjam several times. Made and appointment, went to Best Buy> Came early, no one showed for their appointments and Tech took me early. Tech in training had accidently broke piece. After leaving she hadn't checked to see if okay. Printer jammed worse than before. At appointment explained they do not service printers, in home or in store. Tech went to manager and mentioned problem and authorized exchanging printer with a new one. He came back and approved. I wanted to show Tech before I got new one, what/where problem had been and noticed a larger jammed paper that we had not seen before. He had been very helpful and courtious to me all the timein resolving .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    HP Envy 6455e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer - long time HP User — HP+ Instant Ink Program is a plus — only disappointment it they changed the function display to all symbols with no way to see status data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 out of 5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Exactly as described! Easy to use! Connects to my phone as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, troubleshooting errors is not super intuitive, but doesn't happen often.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Good Value Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive good product for light use personal printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    HP Envy printer& scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, provides clear printing; sometimes the scanner try fails to scan all multiple sheets.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Missed the Mark

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital renaissance spurred by digital cameras in the early 2000's created the D.I.Y home printing phenomena. As cameras became more advance, printers and ink continued to be expensive. So much that cartridges continue to be a home office manager's budget nightmare. Honestly, I was reluctant at first in obtaining a new printer since the expense cost associated with cartridge printers continue to baffle me. Enter the HP Smart program with Insta Ink, an innovative experiment to keep customers from buying new printers and to share the printing costs through a membership program that allows for the manufacture to know your printing needs thru real time automation. While noble, there are opportunities with HP ENVY 6455. I am going to focus this review on my experience in printing photos only. My first impression when taking it out of the box was favorable. The printer is not too tall and bulky as most scanner printers in the market. This is a low profile scanner. I utilized there HP Smart app, both thru my new Dell laptop and also thru two different smart phones (android and iPhone), and photo paper. I must say that was the easiest app to setup and use. The quality of print output thru my wife's Samsung phone was surprising better than from my laptop, however, her phone did not offer a photo size in the menu options menu, this is a key opportunity for HP's smart app developer's. When printing from my laptop, I was able to choose the size of my photo size print. However, the results from printing from my laptop was disappointing. There were subtle vertical cartridge streaks. Is there a thing? I’ll include an image from an upload of what I mean by vertical lines. That brings me to the only positive thing on this ENVY 6455. The scanner works. It facilitated the opportunity to share with you the vertical streaks. Wow! Not happy with the printing results, but the scanning was amazing. You’ll get to see my disappointment on the poor photo quality. I bought in to the digital renaissance in hopes to be more efficient with my hard copy output in photo printing, however new printers such as ENVY 6455 are built on old cartridge engineering. I get that HP is wanting to gain a foothold with their automation service model, however, that comes at the consumer cost by surrendering more of our privacy and wallet upfront for convenience. Not sure if I’d like to return for seconds when I did not obtain satisfactory printing results in the first place from ENVY 6455. It does beg the question, why have printers continue to be the most replaceable hardware in computer peripherals? I believe now is the best time for consumers to ask for a better printing experience through a complete relook on quality output and not get suckered into a monthly fee service for ink. It’s twenty years in the making. Let the new renaissance begin.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’ve experienced poor quality with prints and scans. It’s easy to understand why the results you describe would indeed be jarring, so I’ll offer some resources and information I hope will help.

      I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly, and blurred or fuzzy text:
      - support.hp.com/us-en/document/c06543527

      This same document might also address your scanning issue, if it’s based on the print function rather than the scan itself.

      If either problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the quality and the color, but setting it up has been a bit more difficult and does not want to stay synced to my computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Ink Jet HP printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new ink jet and found one at Best Buy under $100. Set up easy and printing photos without any problem. Think I got a good printer at a great price.

    I would recommend this to a friend
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