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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,474 reviews
  • Rated 3 out of 5 stars

    Wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think that you would get some paper with the printer to at least for the set up but I guess it’s to expensive not!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at best buy for $100 and is worth it. Easy to use and any issues call the geek squad. I am a hp fan and this one does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and is good for a small home office, especially at the price. I use it on a desktop so I can download the "app" for scanning and computer maintenance. I have to go to a website and complete options from there...that's annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Love HP Envy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home office printer to have; easy to set up. Can't believe that is only an inkjet printer. Prints as clear as a laser printer of NOT the price - very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent reliable technology Easley printing,just wish they had it in black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes displays the red x when nothing is wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    6455e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it had a handle or cut out for lifting automatic feeder lid from scanner glass

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Quality printer at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We had no problem setting it up and it works from my phone or my laptop which is great because who wants to switch devices in the middle of a ptoject?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP envy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues as far as operation. It would be beneficial to have a screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and reliable. A great value! I tend to print often, but in small quantities and this suits my needs perfectly. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bossman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price but hard to open the paper tray. Nice compact unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues with printing messing up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. Only thing is it is a tad cinfusing when trying to figure out why its not printing. It diesnt really jave a friendly easy to use directions to diwnload all thats needed to fix orinting issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Char

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok little machine. Does not print as fast as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 6455e wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup since it is wireless. Printing is also easy to do off my desktop, done in seconds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dont know you tell me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent even hooked it up yet so i really cant say.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement over our last wifi printer, which was difficult to set up. This printer works with our various items, prints a nice looking page, and was easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Display

    Rated 2 out of 5 stars

    First time wireless printer, last time purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the supposed simple use of being a wireless printer. So far we have had to hard reset the printer twice, updated the firmware, had to download the HP printer "Doctor" to only have the printer start a light show when I pressed the cancel button. This printer has already given me a headache and I haven't even had it unpacked for more than an hour. Not having an actual screen makes this printer extremely hard to operate as the touch buttons are slow or do not work when touched and there is a very long delay between button presses and they only light up when pressed so you cannot see what you are pressing until you actually press it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Jeremy,

      I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.

      Due to the vague nature of the issue, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:

      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty

      In case of further queries, please do not hesitate to contact us at: hp.com/contactHP

      Kacper
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and how easy it is to use. Works great with the app and from my laptop. Photo quality prints are beautiful and this printer didn’t break the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was an improved replacement product, even better than what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer—wish it had a screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent product! Prints really good! I just wish I had a screen so I can see if it connected to the internet and what if it doesn’t connect, I can put the password in. I also wish I had the screen to tell me what the ink levels are and such. But that was my mistake

    I would recommend this to a friend
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