Customer Ratings & Reviews

It is very easy to use and the quality is great. Compact

I purchased HP ENVY 6455e, paper began to jam, tried to unjam several times. Made and appointment, went to Best Buy> Came early, no one showed for their appointments and Tech took me early. Tech in training had accidently broke piece. After leaving she hadn't checked to see if okay. Printer jammed worse than before. At appointment explained they do not service printers, in home or in store. Tech went to manager and mentioned problem and authorized exchanging printer with a new one. He came back and approved. I wanted to show Tech before I got new one, what/where problem had been and noticed a larger jammed paper that we had not seen before. He had been very helpful and courtious to me all the timein resolving .

It was easy enough to install, but afterwards it got disconnected from the internet, and I could not get it to reconnect. None of the trouble-shooting tools were of any help. Turns out that there is a tiny button on the back of the printer that just had to be pressed. There was no info to even indicate it was there. Very frustrating.

Prints accurately and easy to use. It did take me a little time to get used to after my old printer… but I love HP punters.

Inexpensive good product for light use personal printing.

Nice size, generally easy to set up, a little slow but good overall

Simple to set up, fast and reliable! We bought it for school purposes in-order to print and copy mainly, but it does it all.

Excellent printer - long time HP User — HP+ Instant Ink Program is a plus — only disappointment it they changed the function display to all symbols with no way to see status data

Easy to install. Good quality print. Nice sleek look

I have never been a big printer guy. I really don't use all the fancy functions but just simple need of printing. I write a lot of stories so it is easier to print to read them. Most printers will have some issue with clarity or the ink won't dry. This printer really surprised that it makes the words look sharp even if you changed the level of ink. This printer was smaller than I had before which is great.

I'm a Best Buy fan and always have a positive experience when visiting my local store. I was in need of upgrading my old printer for my home office and spent some time with the HP rep in the store as he explained the different models and benefits. The HP-Envy 6455e is not a workhorse, i.e. it is not meant for heavy office use. I don't print large or complicated projects, just simple document and photo print jobs. While the 6455e is slower than my previous printer, it isn't by much and has not been a problem. Very easy set up. It just works! And the ink subscription service I've been using for years was easily transferred to this new machine. If you just need a good workable printer that does simple printing, this one is a great choice.

It’s the third HP wireless device we’ve had in recent years. Good quality printing and copies. Biggest problem is that it goes offline far too often.

Good printer: I replaced an HP printer with an HP printer because generally, they are simple to use and keep on working. The old one was damaged in our move, an then I had a lot of trouble installing the new one with the poor wifi in our building. I worked with tech support from HP, and then we concluded we needed a printer cable. So I got the last one in the Best Buy store and got it done. Then I upgraded our wifi. So now it will work without the cable. Either way, the new printer looks nice and prints well, though it is s l o w and maybe a bit LOUD. It's good. We'll see if it lasts for eons like the last one.

The print is good and the price is also good, i will recommend it

Needed a new ink jet and found one at Best Buy under $100. Set up easy and printing photos without any problem. Think I got a good printer at a great price.

fast and quiet printer. compact size, not entirely familiar with all the features or where the ink pods are located

Easy to use and the print quality is great. Fits perfectly on top of the small filing cabinet between my desk and the wall. I recently downloaded the manual and have everything just a click away.

easy setup comes with black and color ink prints are excellent good price excellent for home

Overall it's good small printer. It scans, prints and very satisfied. It's small so it does not take a lot of space. Good quality on printing does the job.

I bought this to be able to print out documents and pictures, and it has done exactly that. I love all of the features it has and that it’s wireless. My biggest complaint is the connectivity. I constantly have to re-connect it despite if I have it connected via usb directly to my computer.