Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a small printer. Got it on sale and. Well worth it. The HP app is very good also.
I would recommend this to a friendHP Envy 6455e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son uses it writing his projects in Medical School. Has had no problems with it.
I would recommend this to a friendWill take years off of your life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I read the reviews that this was a nightmare to set up, I thought it was just technologically illiterate people who were being dramatic. Nope. This thing was an absolute terror to set up. They insist that you use this HP smart app, and they also make it nearly impossible to set up with a USB cable if you don't want to use wifi. Took me three days to set up and over 3 hours on tech support over the course of those three days. I encountered every issue imaginable for a printer. Yes, it works now, but at what cost? I'm convinced I'll be dying at an earlier age from this experience.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that setting up your new printer caused you such anxiety and consternation. Your reaction is no surprise, considering you endured three days of effort that included three hours with HP phone support. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates specific to your printer here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find the best course of action. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality, Size
Amazing Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Works perfect when printing wirelessly. Very compact and efficient!
I would recommend this to a friend Find a different printer, Not worth the time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can I give this no stars? I usually buy all HP printers but this printer is a joke! There is an area by the paper tray that shows the status of the printer. Hope you understand Hieroglyphics because that's what you will need in order to figure out what is going on with this printer. You have to search the manual to figure out what the symbols mean. Then to make matters worse they have a light above the printer tray that changes color according to what's going on with the printer. Like " blue center light with white light pulsing at the side means this...." Are they joking? Who designed this? I have to take a course just to understand how to work this printer. DO NOT BUY THIS! Unless you want to spend hours trying to decipher how to use it and how to troubleshoot the simplest of functions.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Good quality but hard to figure out how to use it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but did have trouble getting it connected to my computer. I couldn’t figure out how to get it to hook to the wifi but using the cord it does print from my computer.
I would recommend this to a friend - Pros mentioned:Print quality, Setup
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Prints nice. Setup wasnt too bad. Printed both sides of one sheet good.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed. Easy connect to wireless devices. Good quality printing for home use. Can't beat the price. I would recommend this printer to my family and friends.
I would recommend this to a friend Works great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with easy WiFi setup!! Also able to print documents from my phone!!
I would recommend this to a friendGreat printer just know where the wi-fi button is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer. An important thing to know for set up is that there is a wi-fi reset button in the back.
I would recommend this to a friend- Pros mentioned:Print quality
Fits My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the current pandemic it wasn't easy to find a readily available printer that would fit my needs. This printer was reasonably priced and checked most of my boxes and it was available for pick up. Had problems setting it up which was eventually resolved with the help of of HP Support Live Chat. It seemed fairly simply to set it up for wireless printing and haven't had any problems printing documents since the initial set up. If you don't need a printer immediately, you may want to take the time to look at different options.
No, I would not recommend this to a friend good printer i like it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good printer. great connection to phone. not great for computer
I would recommend this to a friend- Pros mentioned:Ease of use
Good simple printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a super simple printer. I have been using it for about a week and it seems to work fine. This one is taking the place of a "fancier" HP Printer which broke down after about 4 years. I already had the HP Smart app and InstantInk accounts, so I was dreading trying to switch everything over. But my dread was not founded. HP actually made it way easier to switch than I thought it would be.
I would recommend this to a friend printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love is workes realy good wance i got help geting it set up
I would recommend this to a friend- Pros mentioned:Print quality
good value home printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fancy but it works reliably and the print is good for my home office purposes. Good value for the money.
I would recommend this to a friend - Pros mentioned:Setup
Great printer !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick and easy !! I haven't printed any pictures yet but I've done alot of paper printing. The ink seems to be holding up. I love that I can print from anywhere with the app.
I would recommend this to a friend Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it becuse you can do everything wireless from where ever you are
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great and is super easy to connect through WiFi. Minimal size is a plus too.
I would recommend this to a friend Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great and the price was fantastic.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
HP Envy Pro 6400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up & i print right from my phone. It seems to be a great printer
I would recommend this to a friend
