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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,474 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and affordable.Met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer! Does everything I need and doesn’t use a lot of ink! Love the feature of printing from my phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer but has connection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer operates well but it can’t maintain a consistent wireless connection. Have to keep unpluggIng to restore connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP wireless printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new HP printer. It’s so easy to print pictures from my cell phone with the wireless feature. It prints on both regular paper and also print great on photo paper. The color is very clear and vibrant. It’s so easy to replace the ink and we love the HP ink replacement program where they automatically send you ink when you’re low.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Works efficiently and the print quality is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Everything works as shown on website.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Have not had a chance to use all services. Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Pro 6455 all in one printer. Very happy with the printer. Had to have some help with the set up but this was not difficult. The Geek Squad was excellent help.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wish it had a display...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good printer for the price. I am still trying to figure out the control panel. A display would be more helpful, but I still think HP printers are the best.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe not

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, a bit challenging to set up without a user interface but it still struggled to stay connected to our network, painful experience.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer was difficult to set up and has not maintained a reliable wireless connection. It’s no surprise that you’re disappointed, considering the inconvenience you’ve endured. I want to help you get the device working to your satisfaction, so I’ll provide some resources I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It’s easy to set up and prints faster than my last printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. This is a great product for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carmen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful love it! Especially love the 6ths of free ink!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like inability to make multiple copies, must continue to press the copy feature Prefer touch screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact, doesn't take a lot of space, easy to operate. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture printing is beautiful and its eady to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive enjoyed this item. Best Buy was awesome in knowledge and understanding my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it’s so convenient and easy to use and the photos come out great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Mary P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a little slower that I anticipated, however, the print quality seems to be very good. The online support was helpful when I had questions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printers are the most reliable for great printi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer setup was somewhat easy, the setup instructions could be clearer. The printer is working well, with sharp, clear printing with both color and black and white. Connection to multiple laptops were a breeze. Good value. This is our second HP Envy. The last one worked well for many years, which is why we chose the Envy again over other manufacturers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor connection ability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased this printer in 2021. At first it was working well then it had continuous problems with connection to internet. It kept flashing error signal. I called HP and they replaced it twice and the same things kept happening. I have returned it. This is the second HP printer I’ve owned and I’m not impressed

    No, I would not recommend this to a friend
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