Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,474 reviews
  • Rated 5 out of 5 stars

    I like the printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can get ink when I run out. And has only 2 cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and inexpensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this inexpensive printer as a backup because it's reliable and inexpensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Paper Jammer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may bring the printer back. I have had problems. It continues to jerk the paper hard. Then has a paper jamb. I have had about six. One was so tangled, I almost could not get out. It glows yellow sometimes, yet instructions do not explain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So glad it works with our computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a Great value and was easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy w/ purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for occasional work/printing needs and to print photos. Easy to use, especially with the app. Photo quality solid. No complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even I can work this printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All new items take a while to learn, and this one did for me--probably because I am not very "tech savy."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    # 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we bought for another user in the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loses network connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all-in-one simply because there weren't many options and I needed to get some stuff printed and I needed to scan some documents. It seems like every time I want to print something, I have to unplug the printer and let it restart. It keeps getting lost from my network. Printing from some of the android devices from my home seems to be impossible for some reason. You can see the printer but can't send the documents to it. Wish there had been better choices to of selected from.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Monty.

      I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. It’s clear why the frequent need to reset the device and the inability to print from mobile devices would quickly become exasperating. I want to help you get more reliable performance from the device, so I’ll direct you to some resources I hope will reach that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Beyond that, on the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      I also suggest following this FAQ and troubleshooting guide to mobile printing you’ll find on our support site. Choose whichever one applies to your operating system:
      - Android: support.hp.com/us-en/document/c04024231
      - iOS: support.hp.com/us-en/document/c02623193

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    GREAT PODUCT FOR THE PRICE!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT FOR THE PRICE, AND IT DOES WHAT I NEED IT TO DO.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had 2 HP Envy before this printer. Both have had trouble after two years. I bought a higher model this time and bought a 4 year service plan. Hopefully it will last longer. But for the price it is a good deal. As for this model it was easy to set up. I love the automatic feed for copies and scanning. Prints nice.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-around average printer for the home. The only con is, there's no display to work with, but it works well but the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to install. Easy to use. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer works great with Android phone perfect prints every time really recommend this printer who ever buys it you won't regret it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer for work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very easy to install, light and small

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints crisp clear images! Easy set up with your phone using App

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    solid printer that wont disappoint

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from time to time i write snarky/sarcastic reviews. this one is serious. this is a good printer, easy to set up, repeat, easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Quality Printer for price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the wifi set up, you have to be really close to print from your phone document downloads. Quality of print is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for using this product assume purchasers already possess a certain level of tech skills. This printer required downloads and updates so it was not easy to set up. There were no instructions in the box so I was unable to do any printing until those were completed and online instructions were not always clear. In addition, the USB cable for the initial link to my laptop was missing from the box. Fortunately, I had not yet given my other printer away and was able to use that cable. So far - post setup - it has been a good tool.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Invest in something better

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have returned this and invested in a better printer. I constantly have issues with this printer. If I am lucky enough to connect to the printer and complete a print job, I have to unplug the printer and let it restart before a second print job. It doesn't always "find" the printer in which HP stated that I have to be within a few feet of the router to connect. Most times, my laptop will say that it is printing, but nothing happens. Again, I have to unplug the printer, let it restart, and then print. I spend TONS of money on ink, because HP caps how many pages you can print. This is so you will subscribe to their ink delivery. When I change the ink, you can literally feel that it isn't empty, but it won't let you print until you change it. Save your money and invest in something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store when I ordered and picked the printer up . Order was ready earlier than the estimate..

    I would recommend this to a friend
Sponsored