Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well at first then stopped working after a few months
No, I would not recommend this to a friendWorks as it’s supposed to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always have been a HP fan. This product has done what I’ve needed.
I would recommend this to a friendTime waster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of lights to impress but it falls short on features that matter. We had to discover the printer cable port that was covered up and not mentioned in the tutorial. There is no command window on board and having to go on line to perform functions is not user friendly. I still don't know what the buttons on the right side do. The power switch should not be located on the rear of the machine either.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was difficult to set up, and that you encountered problems with functionality and lacked instructional materials. The frustration you express is totally understandable here. I want to help you learn more about the device and get the most from it, so I’ll provide some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
HP Printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printers were purchased as gifts for family members. They just love them.
I would recommend this to a friendPrinter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and user friendly and it’s a great asset to any home office
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I love the fact that I can be anywhere in the house and I can send my documents, pictures to print. Also the doble side print option is a plus. It’s easy to set up and it works with all kinds of devices, The app from HP is user friendly. So far so good.
I would recommend this to a friend - Cons mentioned:Connectivity
a huge disappointment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer quickly and this was about the only thing they had in stock to meet my needs. I have regretted it ever since. It seems every time I go to use it, I end up having to turn it off/on 2 or 3 times before it will work, which is a real pain as it is in another room. (and NO, there's nothing wrong with my wireless or laptop). I can run the software app and it reports that everything is fine, yet it often doesn't work until I turn it off/on a few times. it has some indicator lights on the front but they aren't even labeled as to what they mean. There are no notifications on my pc. I had to print a page out of the pdf and tape to the wall so I know what the indicators and buttons are for. I've owned a lot of printers in my lifetime but this is the worst. I'm shopping for a replacement now. One thing I do like is the paid ink program by HP. It saves money on ink. To bad I will probably buy something else.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so unreliably. It’s no surprise that you’re disappointed, considering you’ve needed to frequently reset the device in order to use it despite the software telling you it’s ready – not to mention the confusing functionality you describe. I want to help you remedy this situation, so I’ll direct you to some resources I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties, which I suspect play a part in the need to reset the printer so often. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/29256679
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
HP - ENVY Pro 6455 Wireless All-In-One Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was relatively painless to set up, which was good because I am not a tech genius. It works well for a home printer. Printing is fairly quick and the printing itself is quite good. All in all I am very happy with the purchase.
I would recommend this to a friend Easy to set up. Easy to print from multiple device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does exactly what I bought it for. My wife and daughter can easily print wifi from it using thier iPad or laptops
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire experience, from sales to product use, has been satisfactory
I would recommend this to a friendGreat Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store employee was courteous efficient and knowledgeable about the product.
I would recommend this to a friendOmerta1981
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does everythng that we needed, and then some.
I would recommend this to a friend- Cons mentioned:Connectivity
New HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printing is just what I was looking for, but I need to keep attaching the printer to my wireless system
I would recommend this to a friend AWFUL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for three days and it is THE worst printer I've ever owned. It doesn't stay on wifi, your computer can't find it, and HP insists that you use their inferior software to operate it. If all this wasn't bad enough, the printer has these UGLY lights that stay on 24/7 and you cannot turn them off, you can only dim them. Save your money and save your sanity. I'll be returning this printer tomorrow.
No, I would not recommend this to a friendGreat price and quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best present, especially when you don't know what to buy!
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my mom worked for hp her whole life i stand by there products they are the best
I would recommend this to a friendLove
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connect. Printer works great and fast.
I would recommend this to a friend- Pros mentioned:Ease of use
Ed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good printer it does the basic job very well, I still need to discover all the functions available
I would recommend this to a friend My printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product (hp printer) it's so easy to use, you will love it
I would recommend this to a friendGreat!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy ordering - quick delivery - everything was great!
I would recommend this to a friend
