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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,474 reviews
  • Rated 5 out of 5 stars

    Not bad for under 200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for under 200 range, great quality and cheap ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Best Buy for all my electronic devices. Fair price and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good advice from knowledgeable store employee. Very sarisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use i just want to learn how to send copies to the printer from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my daughter to use at college. Due to the COVID situation, going to the library or student hall to collect printed documents (some of her classes require hard copies of assignment) is not easy. So far this has done the job for her and was simple to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and it was well received. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the value! The RGB status lights are a wonderful touch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer, lousy instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer once I fought through the lack of real instructions for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast printing, all in one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy enough and I was printing wirelessly in no time. Prints fairly fast. Very basic functions but good to have. Cartridges aren't overly expensive as the $40-$50 printers out there. I did notice a fast start up after the printer was reconnected after several days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best basic printer I’ve ever purchased. Easy to set up, has no problems connecting to WiFi or other devices, reasonably priced, and best part is the convenience of printer automatically sends signal to have ink ordered and delivered to house when its running low

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk - After a few months always had to clean ink jets. After 12 months always smeary from black ink, even after cleaning, aligning etc. 14 months black ink stop printing all together. The cartridges move etc as if printing but come out blank. Tried new cartridges, cleanings, reboots, resets. Nothing worked. Going back to Cannon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Pretty cool, it tells you when you need more ink .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, it will order ink for you, you can print from any where. Remotely , from your phone. nice.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Constantly goes OFFLINE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from this printer. It constantly goes offline. I have it paired with my Dell Inspiron 15 5000 but I can't print because it keeps going offline. I have to unplug this printer every time I need to print just to bring it back online. It a huge inconvenience and I hate I wasted my money. Not satisfied at all.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has failed to maintain a reliable connection and has gone offline so often. I can wholly understand why you’re so frustrated, considering that you need to unplug and reset the printer every time you need to use it. I want to help you remedy this situation, so I’ll point you toward some resources I hope will accomplish that goal.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Hp Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing things out were good. getting everything set up was a hassle. bought photo paper and the ink was all smeary and we had to buy a cord that all we need was to plug into the back and it wasn't even plugged into anything on the other end. Made no since at all . Was very disappointed because I know hp can be a good brand.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Chel.

      I’m sorry to hear that your printer was so difficult and confusing to set up, and that you experienced poor print quality with photo paper. I can readily understand why you’d be disappointed after such a problematic start to owning the device. I want to help you get the printer installed and working to your satisfaction, so I’ll provide a resource aimed at making that happen.

      I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Pastor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Easy to connect and use. Remote printing succesful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and this printer is my new baby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love !! Gave installed it and he was professional and very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless HP Printer was easy to connect to my IPad Pro. Ink Cartridges go in easy, and use is simple. The only problem with this printer is that it has a LED Light in the tray that doesn’t turn off. It’s kind of bright for a bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and takes up very little room but goes through ink very fast.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    HP 6455 printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy need more work as to it doesn't remain online and freezes a lot.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has gone offline so often and is prone to freezing up when operating. I can certainly understand why that combination would quickly become exasperating. I want to help you resolve the situation, so I’ll provide some resources I hope will help reach that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

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