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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,474 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and steady is what this printer is, but for the price and amount of printing I do, it works great. Only problem, you can't shut it off.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact . Ink cartridges a little difficult to insert

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SETUP IS TERRIBLE requires SECRET password!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a NEGATIVE rating if I could. TERRIBLE printer! DO NOT BUY! I am a tech professional and could not set this up due to terrible instructions and it requires a PASSWORD to get it connected to the app??? Nowhere does it mention a PW or how to retrieve a PW! Most stupid setup ever! Went online to search and there is a SECRET process to get printer to print PW but of course THAT DID NOT WORK!!! EXTREMELY DISAPPOINTED IN HP! All other HP products IN PAST were great. Now this makes me leery of purchasing ANY NEW HP products.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Mark.

      I’m sorry you’ve had such a dreadful time with your printer. Your exasperation comes as no surprise, considering you’re a technology professional and that you’ve been unable to complete setup and installation because you’ve been asked for a password you don’t know. I want to help you out of this dilemma, so I’ll suggest a resource aimed at making that happen.

      I recommend that you contact us directly so we can help you assess what’s happening and get the printer set up and working properly. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    A Nice Workable Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. Unfortunately I am not a fan of requiring of the app (HP Smart) to set it up. I prefer the ability to do the setup at the printer. Also for some reason the app would not download to the main computer that was going to use the printer. This resulted in having to download on a smart phone and the bypassing the wireless connection with a cable in order to perform scans. The error when trying download the app said there was no internet connection. So that was less than useless as to get to the app store required an internet connection. Spent too much time to get it to download and finally gave up on that computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would purchase again And would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once you get the hang of it. I think they need more button options. It was difficult to figure it out when I first bought it. Everything is done through online or the app to scan and things like that. Must be good with technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer so far. Works great, quick printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wished the printing speed was faster................ .........

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason why I am not giving this printer 5 stars is no display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hp printer was easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start using in little time it took to set it up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer far exceeded my expectations. The set up was easy. I’ve had problems with wireless connectivity on other printers but have not had a problem with this one. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy most of the time with my HP ENVY PRO 6455

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because it is an HP product and I love HP products, I have enjoyed this printer except when it does not consistently print automatically when it should or when it has frequent paper jams. This printer does not easily show what is wrong with it at the time and how to correct it without having to look it up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    amazing printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well prints great everything works amazing gd.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. And the few buttons are not user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOY DID NOT TELL ME IT WOULD NOT FAX DIDN'T FIND OUT TILL i WENT TO SET IT UP

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for an inexpensive printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right. Nice printer. Installation a little tricky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Meets our Needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-ENVY Pro printer works well for our needs. It was simple to set up (and I’m not tech savvy) and easily connects to all of our devices. Good print quality and doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Efficient Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to be doing what it’s supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice look but it Prints slow… you can only put about 25 to 30 sheets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, this printer has been a huge disappointment! They promised a 3-month supply of ink, but after just 18 color prints, I'm already faced with the dreaded "need to renew" message. It's frustrating! I really can't recommend this printer to anyone looking for reliability. Save your money!

    No, I would not recommend this to a friend
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