Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
Lousey printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this HP Envy printer to print pictures and I am ready to toss it out. I have followed all directions and even call the Geek Squad and did what they said with NO luck. What am I suppose to do. Can I return it and buy something that works.
No, I would not recommend this to a friendQuality, serviceable printer for everyday.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When there is a "wall" of solid color, they don't print out well and can be streaky, and also pictures aren't crystal clear, but then I didn't expect they would be. The end product for everyday functions is just fine and it's a nice looking piece of equipment.
I would recommend this to a friendNew Printer is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new printer is working out fairly well. The salesman did not explain something about this printer and how it works that maybe might have changed my mind about purchasing it. But the inventory on new printers was soooo low, I had a very limited choice.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice printer, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer and easy to use. Has all the functions normally needed in a home office style printer. Just wish it had a display screen.
I would recommend this to a friend - Pros mentioned:Print quality
Mr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good copy pictures, being I wanted it for wireless usage, they do not have good instructions to install laptops no cell phones.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great when I go it home. It was challenging to get it to connect when I took with me on a trip. It took me two days to figure out how.
I would recommend this to a friend - Cons mentioned:Connectivity
Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only thing I do not like is that HP requires to use their up to connect to the laptop. Otherwise I love the printer and its functionality
I would recommend this to a friend Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink gets used up quickly. Only have had it for one month and have printed maybe 100 sheets. Some were pictures so maybe that's why. Pictures did look great though. I like this printer. I have never owned one so can't compare. Good buy for a good price.
I would recommend this to a friendHp envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints scan pages constantly & shows no ink even with a new cartridge.
No, I would not recommend this to a friendNOT VERY SATISFIED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very pleased with this product. it was very hard to setup and had to inlist the aid of a tech from the local print shop to help set it up.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Send it back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst - wont connect to either the apple software or HP's Smart (anything but) app. And why do you need to sign into Smart App just to print/scan something.
No, I would not recommend this to a friend Could use better directions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer and it was easy to install. I just wish that there were more instructions on how to use the printer, i.e. how to copy double sided [in previous models, one just pressed a button on the unit]. I didn't find the HP website helpful.
I would recommend this to a friendDon't Buy this Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a piece of junk. Too hard to get it connected to wi fi and too hard to get it set up for wi fi to print. Just spent 2 hours trying to get this piece of junk set up & finally go my two pages I needed to print. I am actually ready to throw this printer out the door!
No, I would not recommend this to a friend- Pros mentioned:Print quality
MY HP Envy Pro 6455
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was reasonably priced and had the features we wanted. Works very well for our casual printing and copying needs.
I would recommend this to a friend - Pros mentioned:Print quality
no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problems - easy to use and to operate. Printing quality is good and would refer to a family member or friend.
I would recommend this to a friend HORRIFIC PIECE OF CRAP PRINTER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time buying this piece of garbage. HP is now forcing the online management of their printers making setup an absolute nightmare. I'm an IT professional and I just wasted an hour getting this setup. Absolutely no way to setup without an HP account for which they get to monitor and track your usage (unless you know where the off toggles are hidden). I used to be an HP die-hard fan. Never again.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it's works great. It's print with ease through my phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Just what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and basic. Easy to use, Good value....AND the geek squad will even set things up for you. What more can you ask for?
I would recommend this to a friend - Pros mentioned:Ease of use
HP Envy Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for an entire year and it's been amazing. Easy to use and very convenient as it works with an app
I would recommend this to a friend Not Enough Information in Manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no instructions on how to install ink cartridges, no instructions on how to put in the paper, no instruction of how to find serial #, no information on help desk phone #. Connecting printer online was not successful, the instructions on internet are highly convoluted. When I, eventually, found and contacted the help desk 1-800 number, the guy from the Philippines had sent me a link so he can get into my computer and install the printer. Researching the stuff on the internet on how to deal with this product will take time, though. I might have to return it, it took too much of my time, effort, and energy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a difficult time with your printer so far. I can readily understand why having inadequate instructional materials and needing to search for things online would quickly become exasperating. I want you to have a better experience from here forward and get all you need from the device, so I’ll direct you to some resources I hope will accomplish that.
To learn more about your printer and all its features, or for help solving problems, you can access the full user manual, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
