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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,474 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP ENVY Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP - ENVY Pro 6455 Wireless All-In-One Instant Ink-Ready Inkjet Printer - White. I can be anywhere and print from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an earlier on and is ecellent ot use for printing, copying, and scanning. Easy wireless set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer we bought with our new computer. This printer scans and print fine. This is all we have needed it for so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the printer. Haven't used it heavily enough so can't comment on ink usage. But so far, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, very easy to set up, and everything is on the app with this printer. Just wished Hp had put a screen on the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this! Quiet and simple to use.I was struggling with my Epson and totally satisfied with this all-in-one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer with small foot print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a printer to replace my old one that had finally died. I needed an all-in-one at a reasonable price that was able to self feed paper to make it easier to make copies of presentations for work. This fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Pretty good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints very nicely. I can print from my phone. However, it will not print envelopes. The envelope misfeeds every time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Copy and printing all in one printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printing and photo copies. Was easy to bluetooth in to the system. To copy in the computer system is very is so quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Losing Wi Fi connectivity often made it very frust

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 5-7 times using this, it had to be re-added to the wi fi network. Was extremely frustrating at first. Last time used, it was much easier, and quicker. Not user error.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has failed to maintain a reliable wireless connection and has needed to be added to your network again several times. I can certainly understand why this would be a frustrating start to ownership. I want to help you solve this problem, so I’ll provide some resources aimed at making that happen.

      First, if the problem recurs, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/model/2100187516

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    My HP printer experience has not been good ):

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has given me nothing but trouble. Way too complicated. I've tried and tried but I'm returning it and buying another Canon Printer!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer , it was easy to attach . I got it shipped to my house and was lost. I was able to get a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little printer that does almost everthing a big printer does. It takes up little space and the quailty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy of Stroudsburg is the number one store in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my printer I was very happy with my purchase I got a very very excellent deal the manager at the Stroudsburg store was very helpful very kind and very courteous basically the ShopRite store of Best Buy is primarily the only Best Buy store I actually go to Ben whenever I need any products that is the store I go to from Best Buy I had two wonderful opportunity to also buy purchase to deep freezers my laptop some cell phone my router thank you Best Buy off Stroudsburg

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is in college and now in an apartment. She said it was easy to set up and is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Printer. I’m not into computers or let’s just say computer savvy. This printer is perfect. Self explanatory. Love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My last HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Doesn't work. Relies on software to print and the software is bad - it always shows the printer offline. Tons of errors and they're impossible to search for to find help because they're all generic with no error codes. There are bright lights on it that stay on all the time unless you turn the printer off physically, which isn't easy because the button is on the back of it. This "smart" printer is stupid as it gets. This printer is trash. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has performed so unreliably. It’s easy to understand your frustration, considering you’ve dealt with printer-offline issues and unexplained errors in addition to disliking some of the device’s design features. I want to help you get the printer working to your satisfaction, so I’ll direct you to some resources I hope will reach that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties as well as cartridge installation, print quality and operating-system compatibility. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists or you need assistance with anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print and the color of the print are excellent would like to thank them for making a quality machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all that I need to do with this product. Printing, scanning, copying and be able to do all I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Envy Pro 6455

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box, no trouble setting up and connecting to my wifi network. Would recommend this printer.

    I would recommend this to a friend
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