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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,474 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, easy to use. Perfect for the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, good quality and easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works better than anticipated. Good Stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, easy to use. Great overall we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great pictures!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Photo printing better than expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the printer so far. In the beginning it didn’t always connect to our device but that seems to be fine now and things are working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer. Easy to set up and use. Recommend for anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad needs more training.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this product because I could NOT hook it up to my computer. I had a friend try for 3 hours to do it, but in the end, I brought it back. The Geek Squad rep told me that I should have had them hook it up then when I got home someone would come to my house, for $50.00 and hook it up in my house. Yet the reviews said someone had it working in 5 minutes. Very unhappy with the Geek Squad rep.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Very friendly printer and i print from my iphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution and easy caring. Not to big and not spacy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Little Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Works well, and and paired well with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pro 6455

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly easy set up! Downloadable app for mobile printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. High quality and very good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working just fine! Already got ink refills as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer so far. I haven't changed the ink yet, nor have I printed out my first novel but, for the price, the font is above average, very little if any fuzziness. The price was worth the investment and I quickly realized that by utilizing the opinions of former purchasers to guide my decision, I may fare better by pulling the purchasing plug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us - easy to set up and has some great features!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Use Ink Bought from Store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase ink it says that the ink is outdated and the printer will not use it. The ink was bought brand new from a store. It keeps sending me to Instant Ink but I cannot find the PIN on my printer and at this time would just like to buy ink when I need it. Now I have a giant paper weight that was actually used for a week. Spent more time trying to get it to work with the ink cartridges then using it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has rejected ink cartridges that you purchased in a retail store, and that you’ve been unable to sign up for our Instant Ink program. I’m sure these roadblocks are not what you had in mind when you purchased the device, so I’ll offer some resources I hope will help you resolve both situations.

      First, genuine HP ink cartridges do have a shelf life, and from what I gather in your review, the ones you bought might have passed theirs even though you just bought them. Cartridges have been known not to function a certain time after the “warranty ends” date that’s printed on them. I recommend that you check this date, and that you contact the store where you bought them. Explain what happened, and ask about a refund or exchange.

      As for Instant Ink and your printer’s PIN, I just checked the manual for this model, and it says the PIN exists on a label on the device. “It might be near the cartridge access area inside the printer or on the back, side or bottom of the printer,” according to the manual. If you cannot find the PIN, I suggest you contact our Instant Ink program at +1-855-785-2777.

      If the “warranty ends” date on the cartridges you bought suggest they should be viable yet the printer still rejects them, I recommend you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Easy printer to setup and Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I did not give this a 5-star rating is because it cannot automatically do double-sided scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works as advertised. No issues i couldnt resolve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint with this product, is the process of making copies. There is no button on the machine, so making a copy is a bit of a convoluted process.

    I would recommend this to a friend
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