Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Extremely frustrating to use wirelessly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely frustrating to use wirelessly. I have a Windows desktop. It works about 20% of the time. 80% of the time I have to restart the print job to get it working. It often disconnects from the wireless and won't reconnect without me unplugging the printer. I've had it for 3 weeks. Also the buttons on it are so hard to read or understand.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your new printer has failed to maintain a reliable wireless connection. I can certainly see why that plus the functionality difficulties you cite would be a bad combination for a new device. I would love to help you learn more about your printer and remedy the connectivity issue, so I’ll offer some suggestions aimed at getting you there.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/29256679
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and easy to set up and use!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer , total hands free . No issues yet
I would recommend this to a friend - Pros mentioned:Print quality
Quiet and quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great at home printer. Great quality and name brand.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed printer fast....good deal.....works easy.....smart buy.
I would recommend this to a friend - Pros mentioned:Price
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and reasonably priced. Highly recommend.
I would recommend this to a friend printer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine now, but the initial set-up was a hassle. It would have been much easier if the unit came with easy to use instructions.
I would recommend this to a friend- Pros mentioned:Print quality
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints great it's a little slow but for the price it is ok.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is nice and easy to use. Like the HP app also
I would recommend this to a friend - Pros mentioned:Print quality
Quality Home Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home office. Quick quality printing.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect for a smaller business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly with the job I have it prints my invoices easily
I would recommend this to a friend - Pros mentioned:Ease of use
!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good works easy to hook up...............!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in record time..works great! Easy to get started
I would recommend this to a friend - Pros mentioned:Ease of use
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and easy to use. I have it in my home office.
I would recommend this to a friend - Pros mentioned:Print quality
Dad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Worked out of the box as designed.
I would recommend this to a friend HP6455e is awful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the worst printer I have ever owned. It took 4 hours and 2 Geeks to set it up initially. Then I moved and it has taken 5+ hours and 4 geeks to try to set it up again without any success. The colored lights to indicate status are impractical. the touchpad symbols are obscure and the slightest thing will ruin a print job. The copy is off centered and incomplete.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a dreadful experience with your printer. Your exasperation comes as no surprise, considering you’ve endured two difficult setup processes, problematic usability, and off-center and incomplete prints. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.
I recommend that you contact us directly so we can assess what’s going on and help you find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Awesome Print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This accessory makes all things look great. Easy to work.
I would recommend this to a friendClearly prints info sheet, but not docs sent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was doing fine, then the black ink starts fading. This wouldn't trouble me per time/usage, BUT when we print the info sheet direct from the printer - The black ink looks fabulous! What a racket. The software controls are to insure you replace the cartridges - whether it is needed or not. I don't know what I expected, but I had hopes the software was to help, not impede progress.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set and use. So much better than our old printer
I would recommend this to a friend - Pros mentioned:Print quality
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality is very good, prints well. Like the bluetooth.
I would recommend this to a friend