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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,474 reviews
  • Rated 4 out of 5 stars

    Really Great Wireless Inkjet Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Inkjet Wireless Printer, Just Not Sure How To Turn The Light Off

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for school and cricket use during COVID

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as long as you connect on cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money and excellent quality printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 6455 Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a lot better than the old one I had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prinrer is the worst wireless printer that I have ever purchased. I had to send it back to the company and the new printer they sent me is doing the same thing. It won't stay connected to the internet so it goes ibto error mode. I wish that i had never purchased it. I'm wasting lots of ink & paper talking to hp support to fix the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up both bluetooth and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer what a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Printer for any student needing to print documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very efficient. Easy to load paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great print quality and love that it is wireless

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for an inkjet printer,high quality printing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Small Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine now but you have to go through all the steps of downloading all the software. This will take time but it must be done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love it no problems at all whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer ! Love it. So far it works great...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Very simple to print from any device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manuel Nunez

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer Works Great but when it comes to buy the Black Ink for it. It Sucks. No one has it in Stock. Not Even HP itself. Reduculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent printer at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer badly so we stopped into Best Buy to check out our options. This was one of only two printers on their shelf. The other unit was a laser jet that went for $400 and was rather large. So we went with the HP-Envy 6455. So far it prints OK when it is connected to my laptop via Bluetooth. Problem is I've had to re-connect to it multiple times in just over a month. Not a huge deal just a bit of a pain in the butt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer would state that there was a drawer open with an error. It stopped printing after a few weeks. The cost for the ink was the only reason for purchasing the printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great printer. I recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connection...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy Pro 6455 was not and is not my first choice for desktop printing. There is NO local printer interface; the only way to access it is from a cell phone, other mobile device and sometimes from a PC/laptop. From the our laptop we got an error code and had had to delete the print job from the print spooler, also it takes an inordinate amount of time to get any kind of response from the spooler. From my PC I was unable to wake up the printer with a print job. There isn’t any local button press to wake up the printer. Using my phone I was unable to connect to the printer either. This may be an OK printer for some. Not sure the marketing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has had communications issues with your various devices and overall failed to maintain a reliable wireless connection. Your descriptions make the frustrations you’ve endured quite clear, so I’ll offer some information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

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