Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like they qualify of the color ink/copies
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has rendered prints of poor quality. I can wholly understand why this would be disappointing. I want to help you remedy the problem, so I’ll provide some resources aimed at making that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including blurred or fuzzy text, faded or streaked prints, and color or black ink not printing properly or at all. Find that guide here:
- support.hp.com/us-en/document/c05040421
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Envy 6455e
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother buying this printer. It continually disconnects from your network and you will not be able to print until you attempt to reconnect over and over again. Stay away from HP printers. This problem is all over the reviews, which I should have read.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. Your frustration comes as no surprise, considering the frequent disconnection and repeated attempts to re-establish the link that you describe. I want to help you out of this dilemma, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Great Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers Eddie and Frank did an excellent job. They were in and out very quickly and left us with the washer and dryer operating. They were polite and very helpful!! we are very happy with both the washer and dryer so far.
I would recommend this to a friendnice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works the way its supposed too no problems. set up a little complicated be ok
I would recommend this to a friendCannot go wrong with HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another excellent product from HP. I just bought it to replace another HP Envy which scanner stopped working. I was very keen on getting a printer with automatic feeder and this product surely delivers. Highly recommended
I would recommend this to a friendLess is not more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to have an app to control many functions. - not good.
No, I would not recommend this to a friendNew HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a printer that despenses ink even & for many copies. Spoke to a staff member who worked in the printer/laptop area. This HP was highly recommended
I would recommend this to a friendHP Envy printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for two and have months. Best Buy would not exchange it for another one.
No, I would not recommend this to a friendSimple, Easy to set up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new College Student (Daughter) Works great for her.
I would recommend this to a friendGood Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product and works well. accomplish the task at a fair price.
I would recommend this to a friendprinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay at this time. had to reset the connection per phone.
I would recommend this to a friendI love this quiet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer and definitely happy with its functions. I am still getting acquainted with it but so far, no disappointment. I will be able to give a better review after I’ve had time to use the different functions it offers.
I would recommend this to a friendUnusable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer goes to sleep and will not wake up intil it is unplugged and plugged in again. It does not work. Is not productive.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really disappointed in this product. It only worked for 7 months. Then it just stopped working. I print a lot of things and you can imagine my surprise when I went to print my documents and the only warranty was to send it back to the manufacturer.
No, I would not recommend this to a friendThis printer has been very good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer less than a month ago, has been very good so far, it's capabilities are more than what I need but at least I know they are there, would recommend to anyone looking for printer that does all the basic things well
I would recommend this to a friendExcellent home printer. Perfect size and color.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a home printer this one is tops. The quality of the photos is clear and crisp. I had hesitated in purchasing a home printer as I had been using my work printer for many years, but since working from home, it became a necessity.
I would recommend this to a friendDon’t buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Jammed all the time for no clear reason and clearing the jam didn’t even fix the issue. Never got a live support person to assist me.
I would recommend this to a friendHP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually post positive reviews. My only issue with this item is that the “2 months worth of ink cartridges” was not accurate. I printed 5 color photos and a few black and white documents before having to purchase new ink.
I would recommend this to a friendBad machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had nothing but trouble with the printer. HP cartridges not working, won't print part of the time, not way to do any ratio copying. Error codes all the time.
No, I would not recommend this to a friendNo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just setup only two days Now I don't command any thing is very good
I would recommend this to a friend
