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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,474 reviews
  • Rated 1 out of 5 stars

    Run the other way!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely HATE this printer. It literally only works when it wants too. I've learned to just keep it on 24/7 because if I turn it off and then turn it back on when I want to use it it'll give me a hard time. Every time is a different issue. Right now it says it's out of ink when it's not! It keeps saying it only accepts HP ink when that's all I get!! Don't recommend it. It has other nice features like scanning and the app, but honestly not worth the headaches it gives.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you’ve encountered such difficulty with your printer. Your frustration comes as no surprise, considering you’ve endured unreliable performance as well as contradictory messages about ink levels and the types of cartridges you’ve installed. I want to help you out of this dilemma, so I’ll provide a resource aimed at making that happen.

      I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great overall printer and scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this printer. Set up was easy once my daughter showed me the initial process and I have been able to scan documents with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for printing and scanning mostly. It will also print on both sides of the page. I also do the ink deal , when it gets low the printer knows and they mail me more ink… pretty cool. I go a few months not needing any ink and then when I need it, it’s in the mailbox before I run out. To sign up the papers are in the box when you open it to get the printer out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 2 out of 5 stars

    Wish I'd looked more closely at specs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints quickly and decent quality. Looks nice and easy setup. Ink price is much less than my previous HP. cons: you have to open the app to print/scan. My desk-jet had a screen on the printer to do that. Wifi connection is not always good and there is no cable to connect directly to computer. I would not have bought if I realized that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to WFH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my homeoffice and homeschooling needs.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Needs gwlp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like it works but I am still unable to connect it to my computer. Can someone assist please? Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It’s a printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really really like the printer. I’m not happy that I have to pay for subscription in order to print. That’s the only downside and why I gave it a four. But it’s a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Generally nice quiet printer, a bit elementary.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well for plain paper, photos and envelopes. Quiet. Seems to need to be turned off and back on to re-establish computer connection about half the time. Otherwise, a good choice.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    OK printer for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to get to connect to our computer and internet server. Getting tech out to house cost more than printer even if it was a new purchase and I have paid total tech support!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Decent printing at an affordable price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent printer for a good price. Printer quality is great, however, there are times when it’s difficult to get it to Bluetooth to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied..Great print quality..Easy to use love the ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and use. Compact design. Perfect for a home printer & scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Others may envy the 6455e

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with this purchase as the setup was easy and the printer works well, especially for printing from tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Is perfect for small to medium print jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Printer - Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing, it work great and the design of it also beautiful! I can say that it performs well and I love the app on the phone, very useful! I would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and use. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 4 out of 5 stars

    Nice Small Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college student for her small room. It fits easily under her desk and takes up very little space. It is surprisingly fast for such a small machine, easy to set up and no problems with it so far. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP ENVY 6455

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it as well as my previous printer, the HP7640, However, for the price and the print quality is as good as the HP7640, it suits my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and I like how it works and its price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the looks of prints but very upset with issues on trying to connect to my computer and phone. Had three phone calls then finally PAID extra to have a tech come to the house. No instruction book to explain how. Still finding it difficult and unable to copy something I've printed. Salesperson should have explained

    No, I would not recommend this to a friend
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