Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
HP 6400 -2 days with support and couldn't set up.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it 0 stars if I could. Piece of junk. Ink eater. Difficult to set up.
No, I would not recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through a couple of printer this last week. This my most current printer and it seem to be working lust fine. The next struggle is the ink subscription.
No, I would not recommend this to a friendEnvy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for $150.00. Good scanner and printer. I haven’t tried the FAX yet but eventually I will.
I would recommend this to a friendAbsolute garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked just long enough to get past the return window. Now it won’t connect to the network. Waste of money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has lost its connection to your Wi-Fi system and that you’ve not been able to re-establish it. I can wholly understand why this would be an unwelcome surprise so soon after buying the device. I want to help you remedy this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187516
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!!! Love the under-the-unit storage in that holds a lot of paper and slides easily in and out.
I would recommend this to a friendPerfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My little sister needed a printer that held a lot of ink for her school work and this fit the job perfectly!
I would recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this printer. Could never get it to hook up to Wifi. I replaced it with another HP printer and I am very pleased.
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this printer. In the past I have avoided how printers but I think they got this one right.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't rate it at this time. Has not been set up to use with my laptop. Only used one star at this time.
I would recommend this to a friendFeedback on my purchade of a shredder & printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff professional but friendly, Product knowledge is excellent. Speedy & efficient service.
I would recommend this to a friend- Cons mentioned:Connectivity
Need help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get it to work . I got it because it was wireless but to get it to download to my pc I need a USB cord
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has not connected to your computer like it should. Your review is brief, but your frustration is clear – and totally understandable – so I’ll offer a resource that I hope will help.
I can’t tell from your review why your printer has not connected like it should, so I suggest that you reach out to us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Old lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had A good experience the young man was very helpful and patient and gave me a lot of information.
I would recommend this to a friendHP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very helpful answer all my questions, and the printer is working fine for now.
I would recommend this to a friendGood printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, if you have a big project the ink won't last long, will last longer with xl cartridge
I would recommend this to a friendMaybe it'll work for you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer worked for all of 10 mins... now it just flashes an E3 message and wont connect to my phone for an diagnostic reading
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working 10 minutes after you completed setup and installation. Seeing an unexplained error message I’m sure is not what you had in mind when you bought the device. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing the error message or why your printer will not respond. I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
ENVY PRO6455
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far looks great ,for me it does what i need ,i do not use it so much but it is perfect so far.
I would recommend this to a friendworks great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! has everything i need to get the job done!
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking around for a printer for quite some time now and I must say I'm so relieved it was here
I would recommend this to a friendBad printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working in 3 months the prints come out blurry
No, I would not recommend this to a friendWould not recommend.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Barely used it. All sorts of lights on says no ink but brand new cartridge is in
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer stopped working after you’d had it only six months. I can wholly understand why multiple error lights as well as a no-ink reading despite new cartridges would be a perplexing and frustrating surprise. I want to help you out of this dilemma. I hope the resources below will guide you to that end.
I can’t tell from your review why the device has performed this way. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
