Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still trying to hook to my computer. need better instructions.
I would recommend this to a friendBrand response from HP Team
Posted .Hi, Ruth.
I’m sorry that your printer has not connected to your computer like it should. It’s easy to understand your predicament and frustration, considering you lack adequate instructional materials. I want to help you get the device connected and working to your satisfaction, so I’ll offer some resources and information I hope will help.
First, I recommend that you follow a setup and connectivity tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy this printer. The HP Ink membership is great!
I would recommend this to a friendEasy Instalation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Fast and good colors. Was very easy to do the Instalation
I would recommend this to a friendnice and sum what compact
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far hopefully it will hold up for a long time
I would recommend this to a friendHp printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lightweight printer! I am a fan of the lighting. Highly recommend!
I would recommend this to a friendYay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wireless connectivity. Easy to setup and use.
I would recommend this to a friendExcellent Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this printer for your home office.
I would recommend this to a friendGreat printer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Very efficient with ink and looks stylish! A good investment.
I would recommend this to a friendgreat product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and delivery picked up at store. It was very fast.
I would recommend this to a friendTop 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my nephews to used when the do there homework for school
I would recommend this to a friendWas delivered from out of state
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was good nice printer.im happy with it it was delivered from out of state
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary equipment for office setting during pandemic for school and business
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an excellent job with B&W or color. Single cartridge color printing.
I would recommend this to a friend- Cons mentioned:Connectivity
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has great difficulty connecting to the internet, phones and devices. Frequently will only print partial pages and in color. Black ink cartridges have been replaced. HP support is non-existent. Ended up going back to my old printer. Very disappointing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not maintained a reliable wireless connection and has rendered prints of poor quality. I can readily understand why that combination would be tremendously frustrating, so I’ll point you toward some resources I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06543527
If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Never enjoyed it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t advise anyone to buy this item. It doesn’t worth it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve run into difficulty with your printer. I can’t tell from your brief review what specific problems you’ve encountered, but your frustration is clear. I want to help you resolve whatever issues you face, so I’ll suggest some resources aimed at making that happen.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/model/2100187516
If you need further assistance with anything, I hope you’ll contact us at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great printer. I like the idea you can use the app from anywhere
I would recommend this to a friendHP Envy Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is ok. Ink supply on initial cartridges was not made clear. They’re limited for initializing printer only.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer i like v much whatever i want to print I like v much
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and super fast shipping will definitely purchase from again
I would recommend this to a friendGood for small home print jobs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife for her home business and it works perfect for that
I would recommend this to a friend
