Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Completely Dissatisifed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I have ever owned. I usually love HP printers! This one will not stay connected to my WIFI. It is always offline whenever I want to print from any of my devices. I have to reinstall it ever single time I want to use it. I absolutely hate this machine. :(
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. The dissatisfaction you express is totally understandable, considering you’ve needed to reinstall the printer every time you want to use it. With that in mind, I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including connectivity difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
printer is simple and easy to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very friendly and explained things well.
I would recommend this to a friendPretty dependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk how it all works and there is no book with it.
I would recommend this to a friendWonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best printer I ever had you will like it
I would recommend this to a friendgreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all features great to do all the tasks in many ways
I would recommend this to a friendGreat product. Works welll no connectivity issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well no issues with connectivity. Very pleased
I would recommend this to a friendvery poor on line support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not work with my new HP Desktop with Windows 11
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Chas.
I’m sorry to learn that your printer has not worked with Windows 11 on your new HP desktop computer. I can certainly understand why this would be quite a shock. I want to help you get the printer connected and installed, so I’ll provide you with a resource aimed at making that happen.
I recommend you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Evoy 6400 Series HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An average printer purchased March 11, 2021. Louder than I expected when printing.
No, I would not recommend this to a friendIt's a printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does as intended. Scan fax software not intuitive
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The free ink that comes with it was a great bonus.
I would recommend this to a friendPrinter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked for a while but then had some issues. Would not recommend it.
No, I would not recommend this to a friendnot simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the setup was not easy but once you get it going it works very well
I would recommend this to a friendnew printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would appreciate receiving a written manual with the printer. Not easy to set-up.
I would recommend this to a friendok for total wireless setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can only do a fax from cell phone. For what I paid, should be able fax from desk top too.
No, I would not recommend this to a friendNot happy, less capabilities than my 2009 printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that I wasn't advised that it has no ability to accept flash drives.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Having rouble getting my machine to scan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install but difficult to scan. I usually buy HP
I would recommend this to a friendBrand response from HP Team
Posted .Hi, Chris.
I'm sorry to hear that your printer’s scan function has not worked like it should. I can understand why that would quickly become quite frustrating, so I’ll offer some resources that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning and printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find user manuals, how-to documents, software updates and troubleshooting guides specific to your printer here:
- support.hp.com/us-en/product/hp-envy-pro-6400-all-in-one-printer-series/29256678/model/29256679
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Really Bad printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work , defective. Had to return it! Worst printer I've ever had.
No, I would not recommend this to a friendBeware of Envy 6400
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very unreliable. I’ve talked with virtual agent with no results.
No, I would not recommend this to a friendslow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.be patience slow and cheap feeder but for price ok. slow to heat up and start up
I would recommend this to a friendEasy set up, ink does not last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ran out of ink the first day I set up the printer! It lasted less than 100 pages.
No, I would not recommend this to a friend
