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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,474 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Mediocre printing quality; unreliable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is not great, especially for photos on photo paper. The HP Envy I bought on Black Friday a few years ago for $15 printed much better, seriously. And this unit won't print half the time when connected over Wi-Fi. It's so frustrating. I finally tried Wi-Fi direct printing, which seems to be only solution for reliable printing. Not happy. Oh, and the $15 printer, also had a screen. This one doesn't. Quit being cheap HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer color is very clear. Easy to operate. IT is. great to have a new printer thst works so well and the price was teriffic

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer , my first wireless printer, like the smaller size , like the price and the quickness of how it prints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Joed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and the ink refill plan makes it so easy to be ready to print and the print quality is real good with Wi Fi printing from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Home Office Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that setup might be a challenge, but despite my technological ineptness it was very easy. Makes nice clean copies, scanner works great and it prints just like a printer should.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how to install it, the printing was very sharp and clear. Not being for computer smart, it took a while to install.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this HP printer and has been great use with no problems. I have not ran into any problems since I have purchased this. It is worth your time and money for personal and school purposes!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer ever used at Shimadzu Scientific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not wireless. It uses a USB printer type cable for data. It uses wireless for internet. You have to have both and they do not supply the USB cable. All HP Printers have serious problems. We used to OEM them at Shimadzu Scientific Instruments. You have to unplug the power cord every time you start your PC. Even our IT department, best in world, has times where nothing works and they will not print. Clear everything, unplug printer, restart PC, does not connect. The software "HP Smart" is the worst working broken software I have ever seen. It always picks wrong printer....It will shut down the printer when the black ink gets what they call low, 60+%. All HP Smart is programmed to do is sell you consumables and it makes all the decisions when it shuts you down. You have no input. This morning I'm at my wits end and tossing in the Rockville Garbage bin. Nightmare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints/copies very well. No problem setting up and connecting to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Beautiful and Effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Beautiful and Effective. I love the blue light for the printing tray, and the free 6 months of ink was a great bonus. Will probably sign up for the Instant Ink for $3.99 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost, fairly easy to use, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great printer for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. The print quality is excellent. It's the perfect size for my living space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use and setup. Quality printing. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy setup. Perfect for home office. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer with no real problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dud the first time we purchased this printer. We returned it and got a replacement from Best Buy which has been working great and we have had zero issues with the quality and reliability of the prints. We have been using it for pictures and flash cards and it has no problems changing paper type and size as well as preventing any smears. My only complaint is that there is no real interface on the printer you have to use the HP Smart app on your phone or computer to access all the options.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss having all controls on the printer including a keypad. This Envy is totally internet and computer/phone controlled. I'm not used to that so, a bit of a learning curve. Print quality is excellent. Simpler two cartridge set up. Compact footprint compared to the HP 8610

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Good choice for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality for a reasonable price. Fits in a small space with retractable drawers. Was guided by a knowledgeable technician who matched the printed with my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so easy to use. The wireless connection works perfectly and has never hung up. Prints great, photos look professional. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Nice Printer with a Nice Bonus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great little printer. Easy to load and print quality is excellent. The six months of free ink was a wonderful surprise and a bonus very much appreciated. Good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prints great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is exactly what we were wanting! It work great!

    I would recommend this to a friend
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