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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,474 reviews
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quiet and quick printer! Also a great value!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, good quality print. nice little printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!! It was so easy to set up and get working! It is so easy to use and the results are amazing

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Printer for Small Tasks

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the market for a new printer that can double as a small-business/small-office printer, look no further than the Envy 6400 series from HP. Set up was very easy via an app on smartphone, somewhat small footprint, lights to let you know printer status, and sound build quality. First, let’s talk about the setup. HP has made this really even. I’m confident my 75-year old grandparents wouldn’t have an issue setting up. I’ll admit I had a hiccup at first because I had plugged the printer into my computer to do setup wired first (like most printers nowadays need), but this is the opposite with the Envy 6455. Setting up wireless first actually is the way it’s supposed to go, and you just download the app or software on to your computer (you can uninstall said software after installation if preferred, but not the most recommended), tap or click a few things, connect to your network, and then you’re good to go. I had no issues once starting this process. As far as print quality goes, it’s what you’d expect from a printer in this category: will get the job done. Scans were clear, and printing was fast enough for what most people will use. Don’t expect laserjet speed here and you’ll be fine. Colors are crisp, and really the only gripe is for photos some of the color tones get distributed a bit tighter than wanted, but it’s not a dedicated photo printer so I’m not too surprised. Feature-wise, this is where I really prefer the Envy 6455: auto double-sided printing, the document feeder is good for those few times I needed to scan in multiple pages, hidden paper compartment, and Instant Ink is an option for those that like that. The only thing to note is that if you do like a wired connection there isn’t a USB included to do so. Overall, I like this printer and would recommend it to anyone for easy, all-around usage with no frills and prefer a small, clean look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met my performance expectations...ink is hard to change out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Me and my Envy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a HP printer person for a long time. Was over due for an upgrade and the HP Envy 6455e was the right choice. Can't beat the All-in-One package. Easy set up and in concert with the HP Smart app makes it all work smoothly. Plus a light show during the printer working away on the shelf.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 2 out of 5 stars

    I Can't Use It

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this printer would be a good choice. It's sleek and looks good in a home or small office. But I never got to set it up. When I tried to connect it to my internet, I was unable to. There should be a pin number that will allow you to connect this unit to your internet if it doesn't go automatically. I used every trick I know and couldn't find it. In order to even try to use it, I would have to completely open my wifi which I'm not comfortable with at all.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer would not connect as it should, and that you could not find the PIN needed to complete the connection. I can understand why that would be puzzling as well as quite frustrating, so I’ll offer some resources and information that I hope will help.

      I believe this issue probably has a quick remedy that one of our support agents can offer, so I suggest that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Difficult set up with almost useless instructions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. Instructions very unclear. I have owned several printers and this was the worst to set up. Several issues. One of the worst was trying to figure out how to load paper. And what is the document feeder and how is it used? Nothing in instructions about it. Power button is on back which makes hard to turn it on and off. On the plus side, prints well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not happy with this printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this printer, I have had connection problems. When it manages to connect it works fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp series 6454

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. It was easy to set up and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but after three years it started acting up. It would print blotchy, it also got an error code with the cartridge. Was good while it lasted. Got the protection plan on it, so I exchanged it for another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Envy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use printer with good color. Be sure to read your guide book and use the right web site than everything will go smoothly. I like the printer app. It keeps me well informed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Overall good, with a learning curve

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions are not real good, and it takes a bit to set up and get running right. I recommend patience. Once set up though, This thing prints amazing! I would have given 4 stars, as it's not the easiest or the most intuitive to set up, but it works fantastic once up and running and deserves 5 stars. Prints from phone via WIFI as well with no issue.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    AWFUL PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money!! There is a problem with this printer every time I try to use it. Only thing that never seems to be a problem is scanning. It always has issues connecting wirelessly and printing, which should be a simple task for a printer. Will never buy a HP printer again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Kelsey.

      I’m sorry to hear that your printer has performed so poorly. I can certainly understand why difficulty with wireless connectivity and reliable printing would make for a frustrating experience. I want to help you resolve these problems, so I’ll direct you to some resources I hope will reach that end.

      First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
      - support.hp.com/us-en/product/model/2100187516

      If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the best way to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Yippee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! After a little struggle getting the printer installed everything is going well. The copies are crisp and though the machine is a little loud, hey, it’s in an office! Great choice for our modest needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent low cost printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up with the Smart app. Once set up, it is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. So easy to use I thought I had broken it and just when that thought came the paper came out!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad printer, just hard to figure out when you take it out of the box. This was the printer that replaced our original printer. It really would be helpful if instruction came with it. But, having said that, we pretty much got the hang of it so all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP - ENVY PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP - Envy is more user friendly than my older printer. Easy and smooth! I would recommend this printer to other seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's not used much, but has done a good job so far.

    I would recommend this to a friend
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