Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
HP t comp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to use and print. Its weight is light so you can set on top.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Envy 6400
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, works great but why is the Power button in Back?
I would recommend this to a friend HP Envy 6455e printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer has worked well for small printing tasks. It is very easy to use and quality of printed items is very good.
I would recommend this to a friend- Pros mentioned:Print quality
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good 100 % recomended for all copies and more
I would recommend this to a friend New Printer Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the new printer, but I didn't realize that I also received the 6 months of Instant Ink subscription. I need to know how I can cancel that subscription at the end of the 6 month period. I also didn't receive an instruction booklet with my new printer. How do I get an instruction booklet for my new printer?
I would recommend this to a friendHP Envy 6455e review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On large job printing, it garbles the files somehow. Still working to figure that out.
I would recommend this to a friendPrinter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer fits our family’s needs. Hopefully it lasts as long as our last printer.
I would recommend this to a friend- Pros mentioned:Ease of use
Steve's Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. My husband was able to get it going with ease.
I would recommend this to a friend Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven’t tried all that this machine can do. I bought it primarily to make copies. That it does. I like the feed feature, as opposed to manually copying one piece at a time. I’d say it’s a great value.
I would recommend this to a friend- Cons mentioned:Display
Prints When it Wants Too...Not When You Need It To
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete Garbage. Loses Wifi connection every time you shut it down, but dries the ink up super fast if you leave it on. I have NEVER had so much trouble with a printer that makes me completely re-install software and drivers every time I turn it off. And the best part of all this...there is NO display screen on this model that tells you what is going on. Instead HP thought it would be a good idea to use a RGB LED and have different colors signal different issues. Wow, I really hope the person at HP that came up with this idea was fired. I will never purchase HP products again as I have had issues with many of their products. Go with Cannon printers instead. They are great, don't lose the wifi connection, can leave them on and they go into power save mode and don't dry up the ink, and they include a LCD screen that tells you in English when there is an issue. HP has always been over priced junk.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear you’ve had such a dreadful experience with your printer. Your harsh evaluation comes as no surprise, considering you’ve endured unreliable connectivity, difficult usability and ink cartridges that haven’t worked as they should. I want to help you resolve this situation. I hope you’ll use the resource and information below to reach that goal.
I can’t tell from your review what’s caused the problems you describe. I recommend that you contact us directly so we can help you assess what has happened and find the best route to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
LIKE THE PRINTER, BUT NOT LOVING IT!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRINTER. HOWEVER, IT WILL NOT PRINT A PDF FILE. WHAT'S UP WITH THAT?
I would recommend this to a friendFor moderate usage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well most of the time. There were times where there were back to back to back paper jams. Clearing jams was easy. The Instant Ink service worked just as advertised. Good printer for occasional small printing and scanning jobs.
I would recommend this to a friendENVY printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item has worked well so far. I am pleased at this point in time.
I would recommend this to a friendAll-in one inkjet Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but some small items cost too high in comparison to Amazon.com
I would recommend this to a friendHP Envy 6455e
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is almost identical to my last printer, just a slight model number difference. But I have had problems wilth this one printing timely. Sometimes it will take up to 30 minutes for it to clear the delay. Also when downloading the smart printer app, the printer app is missing. The app that tells you your ink levels and to set up scanning is not there. I will call HP to get help...so no need to contact me, but just because you asked for a review.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Wireless Printer is a piece of junk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely write a review for a product. If it does what it is supposed to do why do I need to write a review. But this printer is a piece of junk. I am CONSTANTLY getting a Printer is Offline message. Spend a lot of time reconnecting - print once, goes back offline. Can't print when I need to. No port for hardwiring. DO NOT BUY THIS printer unless you want to elevate your stress level and spend an enormous amount of time fixing this problem every time you want to print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Frank.
I’m sorry that your printer has gone offline so frequently. I can wholly understand why needing to troubleshoot the same problem repeatedly would quickly become exasperating. I want to help you resolve this situation. I hope the resources below serve that end.
First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline and other connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and great service. Product was received on date promised.
I would recommend this to a friendLarry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat disappointed. After minimal use printing one page items the printer jammed. I have to go to the help site to see if I can figure out how to fix it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Don't Do It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. I never expected newer HP models like this to be so bad and it's rare for me to really bash something like this. Should really be like a $50 printer tops given how inconsistent/buggy this is. It's a printer with little to no physical buttons which has to be done completely from the HP app. Meaning there's an extra step to every simple printer task. You have to deal with the bugs of the app, the printer disconnecting, constantly logging back in. This things sucks.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jessy.
I’m sorry that you’ve encountered such difficulty with your printer. I can wholly understand why software and connectivity trouble would be an unwelcome combination with a new device. I want to help you resolve these problems, so I’ll suggest some resources aimed at reaching that end.
First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
- support.hp.com/us-en/document/ish_1716406-1413451-16
You can also visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/help/printer
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP ENVY 6300e printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new HP-ENVY printer. It was delivered quickly and easy to setup.
I would recommend this to a friend
