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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,474 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and super easy to setup! I work from home and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very pleasantly surprised with this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with this printer. I was an avid canon person. When my canon quit and I need to get a new printer ASAP this HP one was available. Once set up, this printer produces beautiful print pages quickly. I like the sheet feeder on the top. Very pleasantly surprised with how this printer performs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Been using it over a month. Really like being able to print stuff from my phone 2 to 3 hours away from printer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Fe The FNP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using products from the HP envy line since 2015 when I entered my Master's of Science program. I immediately fell in love the the HP Envy laptop after my original machine died. I was so impressed that I also bought the printers that go with it. I travel frequently and needed more than one printer, and initially used my laptops and printers for school, transitioning to work and business use. Fast forward to my most recent move, and I needed a new printer while traveling. I bought another HP Envy printer that worked great in the location of purchase, but wouldn't connect once I moved, so I needed another printer. I decided on another HP Envy, and bought it from Best Buy. Unfortunately, out of the box the HP Envy 6455e printer never worked. I'm a Best Buy Total protection customer so I called for tech support, and was eventually connected to an expert agent. The agent couldn't get the printer to print, and it wasn't correctly sensing that the machine had paper, which it did. I then scheduled a same day Geek Squad appointment to have the machine looked at in person. When I arrived at my Best Buy store, the technician informed me that they didn't repair printers at the location. I ended up returning my printer because I only had 4 more days to return it, and I knew I wouldn't have time during the week. I ended up with the base model of the same model series: HP Envy 6000e. This printer connected easily and effortlessly without any issues out of the box. This is what I'm accustomed to with the HP Envy suite of products. I was hopeful with the original 6455e printer, it had pretty lights and nice sounds but it never worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent as a copier and scanner. need to use the app but is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Setup

    Rated 5 out of 5 stars

    Love the ease of the setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has made this such an easy set up . When I purchased this online ,there were only 2 options in the Hp line . I chose the Pro . The price was right , free delivery , set up went without a hitch . Prints well too .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Kirkw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. A bit slow but ok for the house.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good for small home printing needs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints well and the color is good. It is slow to print at times and frequently goes offline and I have to unplug it and plug it back in, then it works again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My First Printer and it is TERRIFIC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first printer! The thing is terrific. Easy set up. Clean looking. Nice lights and sounds telling me what it's doing. Beautiful photo prints. I was so concerned it'd be a frustrating and futile endeavor to set it up but it was SO SIMPLE and it works so very well. I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Envy 6455 wireless all-in-one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are not very technologically inclined, it is slightly challenging to install, but easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple easy and efficient. Setting up was easy. Only thing I would like to find out, can you turn off the light above the paper tray? It’s too bright and not needed. Let me know.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Hp 6455e

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not that easy use without a screen. You have to remember what the icons mean that light up. After 18 months it started to have problems connecting to WiFi and not recognizing a print signal. Two months later after a router password change it refused to connect to the router. Printer broadcasts its name during setup but will not connect. Time to try a different brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Envy Pro 6455e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, Easy set-up, Wireless is great! Compact size is nice but it has limited paper storage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP printer died recently and I purchased the HP-ENVY 6455e. It was a bit challenging to set up, but HP support was great. I can be technology challenged at times. HP support was very patience with me and professional. Printer is more compact and quieter for my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect all in one for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home office / shared printer with multiple people working from home. Super easy setup with the Smart app. Can't beat the warranty and transitioned my HP Instant ink account from the old printer quick and easy. Appreciate the extra space after replacing my larger OfficeJet pro.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size, color and capacity - & easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size-small and low profile and color, yet capacity for scanning multiple pages, but it takes a little getting used to not seeing the message screen on it-but on the computer itself, but the setup / software for that is very user friendly and I love the 6 months of Instand Ink :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP Envy laptop, and my printer was too old to connect to it. I purchased the Envy Pro 6455, and set up was a breeze. I like that I can download the HP Smart app to print directly from other devices, such as my iPhone or iPad. I purchased the XL cartridges directly from HP, as they unfortunately weren’t available on Bestbuy at the time. Although the price was a bit higher, I’m overall satisfied with these HP products. This printer lets you sign up for Instant Ink which I declined for the time being, but it’s nice knowing that it’s available if I ever change my mind. So far I have no complaints about the printing quality, however I haven’t yet attempted to print any photos or anything that has very detailed colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer simple to use. Many to choose from does all that’s needed for personal use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PRINTER JUST CANNOT FIND HOW TO TURN IT OFF AND ON. INSTRUCTIONS THAT CAME WITH THE PRODUCE IS 6400e PRODUCTS NOTHING FOR THE ENVY 6455e. TRIED GOING TO HP WEB SITE AS OF TODAY NO LUCK... EASY TO SET-UP...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Unit ! Love it one of the best for the price I love it

    I would recommend this to a friend
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