Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good. buy it if you can. Really asy to use and Install.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and way better on placing the paper in rather than inserting It in the back and getting paper jam.
I would recommend this to a friend - Pros mentioned:Ease of use
The Scurrys
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for the best price very easy to set-up
I would recommend this to a friend - Pros mentioned:Print quality
Buy it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Just the right price with good quality. Ink is not expensive
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, Size
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Nice size for a home printer. Fast and convenient
I would recommend this to a friend - Pros mentioned:Print quality
Good HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far. A replacement for a different HP model.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer exactly same as expected..printer quality is awesome..easy to use. recommended for those who want buy printer.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
No Wires Included
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer for my 10-year-old daughter to complete homework assignments. The positive points are that this printer is small and simple enough for her to utilize. It was simple to connect to her desktop. However, I feel that the connection cable to the desktop should have been included. I hand to buy the connection cables. I could have connected to her computer wirelessly but I wanted a direct and immediate connection.
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, works perfect and if paper Chames, easy to get at
I would recommend this to a friend What's happened to HP?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were loyal HP customers. When our old printer died after 7 years we automatically looked for a new HP, partly because we were happy with its Instant Ink service, which does in fact save money. Unfortunately this printer is, in a word, garbage. We're so unhappy with it! In the first place, it is dramatically more problem-prone than our old printer. We've only had it three weeks, and we've had to unplug it and plug it back in MANY times to reset it, and we've also had multiple paper jams. We have absolutely no confidence in this device and expect that we will have to replace it in short order. Until it died our old printer just worked, reliably, and we are shocked with the constant problems we have to put up with now. In the second place, it is incredibly poorly designed. For one thing, there's a bright blue light that stays lit all the time, for absolutely no reason, and it also tends to make noises at random. Besides wasting energy, you can't leave in turned on in a room you want to sleep in, but have to shut it off every night -- and then discover that it's off when you want to use it. But, worst of all, there is no screen on it. This was a careless purchase on our part; we didn't realize what a problem this was. When things go wrong you have no idea why, since there's nothing to tell you. AND, you can't make any adjustments to photocopies -- can't enlarge, reduce, lighten, darken, etc. Nothing. Originally we thought you could via the app, but you can't. I don't know what they were thinking when they designed this printer. They certainly weren't thinking about use. The only reason why it gets two stars instead of one is that it is usable most of the time. Do not make our mistake!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Bill.
I’m sorry that you’ve encountered such difficulty with your printer. It’s no surprise you’re disappointed, considering you’ve had frequent paper jams and the need to reset the device in addition to dissatisfaction with some design features. I want to help improve your experience, so I’ll provide some resources I hope will make that happen.
First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06575809
You might also find it helpful to check out this support document regarding how to best store and handle paper to avoid jams:
- support.hp.com/us-en/document/c04518237
For the frequent need to reset the device, you can visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I hope you’ll contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Size
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good compact printer. No complaints. Would buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Print
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good HPrinter printer easy setup, worth the investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and very easy to install. It has been great so far.
I would recommend this to a friend Unknown
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry my daughter never used it and I can’t even return it anymore
I would recommend this to a friend- Cons mentioned:Connectivity
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, does pictures well, only downfall is sometimes it doesn’t find the printer to print pages.
I would recommend this to a friend - Pros mentioned:Ease of use
HP printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up and easy to use. I love my new printer
I would recommend this to a friend - Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as store-pickup. Very light weighted and easy to use with wireless.
I would recommend this to a friend Vary good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, quickly conexión and good performance
I would recommend this to a friendGood Printer for Common Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use a printer very much as I don’t have much to print for work and my husband not much for school. The last two printers I had were a different brand and they never worked even with fresh ink and I just had so many problems with them. So I decided to try this brand as well as the monthly ink ordering as well which is new to me. So far the app has been great with making copies, printing etc. my kids have also enjoyed printing copies for coloring etc. So far so good.
I would recommend this to a friend- Pros mentioned:Ease of use
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars -operating smoothly. I like blinking light Love it so far
I would recommend this to a friend
