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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,474 reviews
  • Rated 5 out of 5 stars

    Great Printer copier for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my printer/copier for my work. Its compact, i like the WIFI connection for easy setup, and it have many features and by downloading the app I can also print from my phone of I'm out and about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. The only inefficiency I see with the printer is the scanning process. It makes sense with the price point of the printer. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. It work so well. the only trouble I had was when I had to reconnect the Wi-Fi. That was a little tricky but other than that, this is worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does print well. do not like the "buttons - or not a button" on the front control panel. I'm old I like to see on / off / print... also, would prefer to see the button to turn off the printer is hiding in back, I believe in convenience add it to the front

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use. Lightweight and easily ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this printer. The Printer was easy to set and is easy to use. In additional the printer is very affordable. I like that you can print from any device, i.e. your phone, lap top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Enylvy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are vague. The buttons on the printer is not self explained....scan, print, copy...etc. Bluetooth seems like a good idea, but it makes projects take really long to complete.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t own a printer for a long time, but my wife's job required we get one so after some research I decided to go for this one. I was a bit hesitant due to some negative reviews, but so far I haven’t experienced any of them. In fact, I really love this printer (again, perhaps due to the fact that I was used to the old wired technology). Setup was super easy, and using it even more so. The ink lasts longer than expected. And I really like the fact that I can print from anywhere in the world. The printing quality is really good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer once you get it set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, fast and quiet printer. The only con I have with it is the lack of proper instructions to get it set up. They could have still keep them short but they needed to cover the main points on how to set it up. I never found anywhere where it tells you where to put the ink packs, or how to open up the printer to put them in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new printer and Best Buy had exactly what we needed an HP printer. So far its been working ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I’m very late of my review. I really love this printer it’s much needed when you’re taking care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lauren

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service. The employees were very nice and helpful and cheerful actually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a great HP wireless printer, works excellent and great quality prints. Easy connections and free HP ink. Fast and quiet. Scan works great. Highly recommended this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Do not buy this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took it home and set it up. It jammed. Instructions were poor, so downloaded the manual and unjammed it. Printed the “test” sheet fine. Tried to print something else. It jammed. Tried to get help from HP, both through the app I had to buy for $65 and on their website. No response from either! I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small and white which I like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with the installation and I'm not crazy about the edge lights but this little printer is mighty! HP customer service was tremendous helping with the install too. The printer can do it all except receive faxes but I'm told nobody faxes anymore so I will get over that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer for the price, it takes a long time printing photos....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easiest Printer Set Up and Use Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe this printer almost set itself up and the quality of the print is fantastic. Trying out their Instant Ink service so will follow up with that later but so far I love this printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product at Great Price, expecially like the monitor lights and software. would buy it again if on sale again... would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, easy to use, not noisy, love the color, like the fact that if it runs out of color ink, the printer is capable of keeping working just with a black ink cartridge

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home office printer. The setup was super easy and the printer ink by mail in genius. Fast printing with great quality.

    I would recommend this to a friend
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