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Customer Ratings & Reviews

Your price for this item is $650.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 508 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the ENVY x360 2-in-1 13.3" OLED Touch-Screen Laptop for its touchscreen capabilities, lightweight design, and affordable price. Many users appreciate the ease of use and find the laptop to be a great value for the money. However, some customers have concerns about the battery life, hinge issues, overheating, build quality, and limited RAM upgradability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 508 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great, with a few flaws.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED laptop when on sale. The only con which they have supposidly fixed for the upcoming 12th gen model is the subpar battery life (at least when you turn up the brightness) otherwise a perfect light use laptop (not meant for anything heavy since it is limited to 8gb ram which is also not upgradable)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect personal computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for 2 years now- it continues to handle multiple work and school tasks with ease, long battery life, and excellent processing power. The display is very high quality. Great value for the price. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, quick. The 2-1 feature and price are what pushed us to pick this model over other laptops and the new Macbook Air M2. This model should last a long time for general use by a college student over the next 4 years. Remember, it's college, you don't need to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and lightweight. Display is vivid and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a backup to my larger laptop and to take with us when we travel. I am so impressed after only one week of use. This is now my primary computer. It is fast and the OLED screen is just incredible, great graphics and vibrant colors. Compared to my old Compter the battery life is just fine. It is small enough to fit in my back pack for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb laptop. Small but not too small. Excellent touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A very good laptop choice, with no doubt.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. In general I'm very happy with this purchase. It is small, light, and very powerful, and it has a beautiful design, a very nice look & feel. If I'd have to point out some cons, one would be the battery charge duration, and the other one'd be that it get hot fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crafting laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer. My wife got it as an alternative to a Macbook Air. Its nice and versatile. She uses it for crafting mostly. The flip screen is nice so she can use it like a tablet as well. Has worked well since we got it and runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school and love it! Had it for about 3 years and have not had any problems!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is everything what 5 stars reviews saying I do agree, its beautiful light nice screen, fast, keyboard great feel. What many did talk about is BATTERY That what is only weak link. I got between 4-5 hours light browsing and some video watching. To get 5 hours SCREEN is on 55% brightness and battery come to 10% No video editing No have use at all. With 95% brightness i get 3 hours and few minutes extra.. When you get computer first two days don't judge battery as you will get a lot of updates so battery suffers Overall i really like this laptop for my use battery is enough. If you are person that needs strong battery life look somewhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slows down randomly even though we haven't installed any applications or softwares on it. We keep it on a solid service too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    HP worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for price fast and very good graphics, for my basic stuff its a really a good buy. I like the flip action and the touch. i would probably get a mouse for this just makes it much easier

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom to replace her 9-10 year old laptop with Windows 8 that is unbearably slow. I have an HP Spectre for work and bought the scaled down Spectre for my wife last year. This HP Envy was essentially the same specs as my wife’s computer minus the NVIDIA graphics and $800 after tax for Cyber Monday deals and it is great. It’s only been live for about a week but super fast and more than adequate for the browsing, email, super light gaming my mom does. Highly recommend paying a little more for a decent computer vs settling for a Chromebook or lesser laptop. This should last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, mostly doc it for official use via dual monitors but working fine. Speed is good and didn't notice any problems so far, bought it for $750 or so 2 almost 2 months back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect compact laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop in 2022 and it’s still in perfect running condition. I’d buy 2 more if I had to

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great windows laptop at this discounted price. Love the touchscreen and portability. Battery life is middling, drains even when turned off. Otherwise, quite good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it is working as i expected. i do not have no issues. it is a great product. i used for basic functions, i do not play any games with it. this for home office work. i enjoyed using this item.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    HP Laptop - Good for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good computer for the price. Hate losing some of the ports that provide more flexible uses, but they are all pretty much like that now. Win 11 is a bit of a learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    love this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop! it’s perfect for school and super lightweight which was super important for me. pretty good laptop for a decent price!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    It’s fast and the battery life is amazing! I love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop! It’s fast and the battery life is amazing! I love the fact that colors are so vivid and it is light weight for me to take anywhere I need to go.

    I would recommend this to a friend