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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ENVY x360's fast performance, touch screen capabilities, and affordable price point. Many users appreciate its lightweight design and extended battery life, making it suitable for various tasks. However, some users have concerns about overheating issues and occasional challenges with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 181 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best PC for your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this computer. It has all the fancy features, lots of upgrades like memory, storage, and durability with out the huge price tag. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best 2 in 1 laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen to negative reviews. Def one of the best 2 in 1 laptops with power to game and use as business. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great except for glossy screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, very fast. My only complaint with it is that the screen is glossy and reflects too much light.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Very happy with this laptop.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me a great value. Starts up quickly, lightweight and a good look. There are better laptops I would imagine, but for the price I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    2 in 1 hp envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great price. It was a little slow to start with. I upgraded the ram to 16 gbs and the computer is way faster. It takes ddr4 ram at 1866mhz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the functionality, has nice aesthetics (One of the reasons I purchased was bc of the color). I didn’t realize it didn’t come with a stylus until after I purchased, other places (such as direct from HP) included a stylus, so that was an added expense I wasn’t anticipating. So far so good though, really enjoying the new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, small, and lightweight laptop. im not a big fan of touch screens but its a nice feature if you're into that kind of thing. Very highly recommend for people who are hobbyist such as music, art, and use products like Adobe premier and such.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, light and easy to use. Screen is nice and clear. Touchscreen is nice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great computer for great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for a reasonable price. New windows is alittle difficult to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an AMD processor before. I am impressed. This laptop is quick, light, and smooth. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features in this lightweight laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't looking to buy a new laptop but for the price, I couldn't resist. This model has the tablet feature I wanted that I had only seen in higher priced models. Nice to have a sales associate who answered all of my questions and made suggestions without any pressure. Geek squad service was great. They were able to get data off of an old hard drive. Much better than buying on-line or from a big box store where I would have to figure out everything on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop for light gaming and basic functions and this was exactly what I was looking for. I have almost every expansion for The Sims 4, I also play The Isle and a few other games and everything runs very fast and smooth. Its a nice, sleek design and the foldable tablet was the icing on the cake. If youre considering this one, just go ahead and get it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sweet laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves it. Starts up super quick and the touch screen comes in handy from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a laptop and I love it. Great price and good quality

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Good layout for college

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it because the battery would not hold a charge. The store did not have any more so we exchanged it for something else.... my daughter was really excited when we first got it. She is in college now and a laptop is an important tool. Fortunately she likes the other one almost as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. excellent component options. The speed is super fast and I have no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen feature and I love the lit keyboard it is easy to use and flows easily

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    LOVE!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! It is amazing. I have told so many people about it!!! Fast! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Quick. Good value for price. Would highly recommend for basic day to day use.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    You need to buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks awesome and it is very lightweight and i can carry any where i want

    I would recommend this to a friend
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