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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ENVY x360's fast performance, touch screen capabilities, and affordable price point. Many users appreciate its lightweight design and extended battery life, making it suitable for various tasks. However, some users have concerns about overheating issues and occasional challenges with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 181 reviews
  • Rated 5 out of 5 stars

    Fast speed great for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer and it has been running just grew. I love all the new updates that I keep receiving and how smoothly they have been installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best laptop ive had in years.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop in years. Wish it had windows hello but thats not really a con. Build quality is outstanding. I would definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FunStuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need for a at home laptop. It’s light and easy to use. I recommended to a friend of mine and she bought it

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Avoid at all costs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main issue with this laptop is it overheats like crazy. Doesn't matter if its on a solid granite counter top, coffee table or even flipped upside down when not in use so that the fan is not blocked in any way it still overheats. Every time I go to use it I have to soft reset the stupid thing because thats the only way I can get it to turn on which can't be good for the computer. You can unplug it and turn it off completely and take it to work with you and you will have a dead battery within 20 mins. I had seen negative reviews on other sites about this model but I thought nah they can't be true. Boy was I wrong

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a fantastic price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to find a better deal than this great buy! Full featured laptop packing powerful performance at a bargain price! Get yours now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first laptop died 3 weeks after purchase, a second laptop replaced it without any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer. Didn’t think I would use backlight on the keyboard but love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely LOVE this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a laptop to work from home - I have a tablet & laptop all in one. The screen is so clear and crisp. I just love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it so far. Blacksill a little bit but I don’t know if it is because I’m scrolling too fast other than that I’m good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little workhorse laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s lightweight but has enough processing power for me to play AAA titles when I feel like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked excellent for everything except

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to have something bigger to use than my phone. But the app didn’t function fully and properly from computer system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for non-GPU intensive work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, although I would not recommend if this is for any CAD work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compact laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman and the geek squad men that we dealt with were very helpful and courteous. We actually had bought 2 of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful computer to use in the home. it is a good computer for people who don't need a lot of things to use. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far! No complaints yet. Time will tell of course but so far it has been quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is beautiful and very efficient, I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for my son's use for computer course and he loves this device, told me it's the best he has ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast. Love the sound and screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it very long but am completely satisfied. Best Buy had it ready quickly. Love the look of the laptop too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a techie but I like this pc so far. My last pc was a HP with vista.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the performance of the laptop, but don't really like the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with my HP Envy. I love it. I use it work personal and business purposes.

    I would recommend this to a friend
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