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Customer Ratings & Reviews

Your price for this item is $655.99
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The comparable value price is $819.99

Customer reviews

Rating 4.5 out of 5 stars with 696 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 for its responsive touch screen, fast performance, and affordable price. Many users also appreciate its lightweight design and long battery life. However, some customers have expressed concerns about the lack of a number pad, occasional speaker issues, and overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 696 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does everything i need which is bill paying and using Microsoft office, web browsing etc.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does exactly what it is designed to do. It is fast and has a great screen quality. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best HP ENVY so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd HP ENVY laptop and is easily my favorite purchase. It boots up fast, I can use a USB-C adapter to add a hub, and I love the functionality of being to convert it to a tablet when necessary. There is plenty of hard drive space, since 95% of my files are in the cloud (Dropbox & OneDrive). I highly recommend this laptop for personal, business, or student use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this laptop was really cool. When I bought it I didn’t look at the reviews of cool little adds that it has because I needed one fast and this looked like my old laptop, which I figured it was. To my surprise it looked a tiny bit different, it was lighter, thinner, and it had cool features. The fingerprint and the camera lock was a nice add. I’m going to buy one for my cousins birthday because he really liked it when he saw it too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve’s Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my needs. I’m very pleased with it’s performance! That said, I can’t overstate the role the tech support provided by Matt with my decision to make this purchase! He was courteous, professional and knowledgeable! He assisted me from the beginning of my order to the final stages when I picked it up and provided further instructions on its operation while being very patient! I found Matt to be a true asset to Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop, the only downside it has is it's gaming performance. It is awesome for watching videos, studying and creative work like drawing. The gaming was lack luster but that would simply be a good addition to already a mighty fine computer additionally it is weak since it has an APU and I would have like to have 16 gigs of ram but from what I have done so far 8 is plenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new laptop and really didn’t know where to start! I asked one of the Best Buy employees what I was looking for in a laptop and he pointed me to this one. I’ve owned it now for over a month and it is still running very well. I love the color and how sleek it is. I wish I could find something to cover the keyboard when in tablet mode because it does make me a bit nervous to have the keyboard exposed when in tablet mode.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love This Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Its affordable , it can flip into a tablet and its been working fantastic so far!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Easy to carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP-Envy is Lightweight and compact. I do miss the right hand number keypad but I am adjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. The keyboard has a easy feel to it. Computer system is fast and the display is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time, we have had no issues with this laptop, It is quick and it is working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! The touchscreen is awesome! Looking forward to using this for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make this purchase in a pinch after my old laptop died. It's been fast and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the versatility!! Plus great customer service from the Best Buy employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the computer has performed well. I have used Zoom, with no slow-downs and clear pictures. It took some getting used to, but I have been able to figure it out myself, even though I consider myself to be a novice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    versatile and fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovely flexible laptop with great color! like the touchscreen and fingerprint security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for over 6 month. And very happy for having it. Touch screen is very great and pleasant to touch, screen is a little bit dull , I wish it was brighter, but not very big deal. 360 is great function so you can just fold your laptop :) Didn’t have any problems yet Bought it on great sale:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It`s sleek and quick setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely an upgrade. My last laptop came with DVDs to load apps. I set a whole day for setup. Cortana talked me through the install, very simple. About the Windows an option is given to pick 10 or 11. It took maybe about 1-2 hours to set up. The laptop is sleek a little difficult to find the right spot to open. But the flexibility using keyboard versus tablet makes up for that. Keyboard light better than having a separate lamp.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent computer, with very good capacity and I love being able to use it as a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    ENVY is an attractive machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE FEEL OF THE ENVY....SOFT KEYBOARD....FEELS LIKE A VERY USER FRIENDLY LAPTOP....

    I would recommend this to a friend