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Customer Ratings & Reviews

Your price for this item is $655.99
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The comparable value price is $819.99

Customer reviews

Rating 4.5 out of 5 stars with 696 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 for its responsive touch screen, fast performance, and affordable price. Many users also appreciate its lightweight design and long battery life. However, some customers have expressed concerns about the lack of a number pad, occasional speaker issues, and overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-696 of 696 reviews
  • Rated 1 out of 5 stars

    Dont buy this item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmm i returned this item the next day. Manufacturer defect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible item returned it for my money to be refunded

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Best from HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love its speed, screen and design. I am not a windows 11 fan buy I liked it overall. I purchased many laptops at 700 900. I give this one highest rating at its price range. Seriously, HP did an amazing job with its Envy series. I tried to like Asus and Dell's rivals, but HP is just better. Note, it will likely be a bit cheaper with Ryzen rather than Intel. Go Ryzen. It got better graphics and as good as Intel performance at a discount. I love Ryzen. I pretty much stopped building budjet PCs with intel processors, AMD does it better. I highly recommend this device especially if it goes on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for school or gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this laptop to do college work on, but it has become more of a true gaming laptop over the years. I upgraded the SSD just to have more room, but i have been able to run whatever i need to on this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 360 15 Inch screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after being injured in a house fire in 2020. This worked so well. I was able to connect to family and friends because I could not go out. It’s still working today unfortunately it has a small crack in the screen that need fixing however it’s an excellent machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not good for typing or streaming or gaming.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty happy but it has some pretty annoying flaws. It came with Windows 11 rather than 10 with the option. I preferred 10. Second, The oversized touchpad is inconvenient as you will constantly be accidentally touching it and causing things to move around. Third, The keyboard is terrible. The keys are light and short stroke and I have repeat strokes WAYYYYY too often. No matter how much you play with the settings it will not help. If you use your laptop to type a lot DO NOT BUY. Also there are a bunch of weird things that happen while typing that makes the cursor jump around and sometimes email sends itself in the middle of typing. AND lastly, I don't know why but it resets itself daily when streaming video. I think it might have to do with the graphics but not sure. I can't seem to fix it. Basically a really cool looking, sturdy, decent sounding mediocre laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and super easy to use. This is my second HP and I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Laptop is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for all our needs! Very fast, sleek, and gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ENVY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP-Envy! I'm not very Techy so I am grateful for all the help that I got from the Geek Squad. They swapped out my drives and all my info was transferred to my new HP! I was ready to go with no hassle! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-ENVYx360 2-in-one 15.6" Touch-Screen- Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so in love and impressed with . I found a laptop that I was even more impressed with on a Black Friday sale though. I returned it. Wish I could of afforded to keep both though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my greatest purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer for nearly 2 years now and I’m quite disappointed to say the least. I got it for school to do work for my graphic design classes but it’s absolutely awful for any adobe product it just can’t handle it at all. It works great for regular school but the second i need to work on a project, it turns a 30 min assignment to something that take me nearly 2 hours on the hp

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features it has, I love the back lit keyboard and the fingerprint scan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer success!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer was a gift and was a huge hit, just what my daughter wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales and technician very professional, helpful and knowledgeable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So slow and so loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest and loudest laptop I've ever used or seen I honestly don't know how this gets such good reviews, maybe I was sold a bad one, but from the second I turned it on its been almost unusable. The fans also run from the minute I turn it on, even if I'm not doing anything. my last laptop was $400 and it ran completely fine, was fast and everything. This junk is over $800 and can't handle opening chrome. Absolutely a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I saw this laptop at our local Best Buy. It looks for very nice, but the performance is horrible. It works for normal use like searching the web, but once we went to use youtube and watched some videos it was buffering alot and the mouse pointer was just flickering non stop. what a waste of money. We're returning tomorrow for sure. Very disappointed

    No, I would not recommend this to a friend