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Customer Ratings & Reviews

Your price for this item is $655.99
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The comparable value price is $819.99

Customer reviews

Rating 4.5 out of 5 stars with 696 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 for its responsive touch screen, fast performance, and affordable price. Many users also appreciate its lightweight design and long battery life. However, some customers have expressed concerns about the lack of a number pad, occasional speaker issues, and overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 696 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my first laptop. Always had a desk computer. There have been a few challenges but the more I use it I really like the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet combo! Nice, big display when using as a tablet but still the convenience of a full sized keyboard when used as a laptop PC.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP Envy 15inch Touchscreen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying my new laptop. I love the touchscreen and lit keyboard. Setup was very easy and the setup assistant was very helpful. I highly recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this laptop! It is touchscreen which saves so much time, and after having a MacBook Air, I was so ready to go back to Windows!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Go Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has so far been a very big help to my school year. It’s slim, but has a large enough screen for me to comfortable read my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing laptop. It's sleek, fast & great for gaming/personal use. From Intel to now an AMD, what a huge difference. I have never had a problem & suggest people to get this specific laptop over any other laptop. The only issue is that the backlight for the keyboard doesn't stay on all the time anymore just like older models. The only issue that I had was when I ordered this computer, I received a dell instead of this HP computer. Customer service was professional and was able to assist the issue with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Envyx360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my envy x360 . The picture quality is awesome ,and I like how there's a touch screen , and tablet mode . very happy with my purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this computer for work, online classes, and my own social media business. It works quickly, user friendly, and just great overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some great things I want to say about the staff, they are professional, courteous, knowledgeable, and help in every department. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was needing. Very happy with all of the features this computer offers, especially for the price paid. Great value!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer love the touch screen I love the graphic and I'm more happy that I'm able to update this computer if I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I use it for school and I’m able to get a lot of work done before having to charge it. Best purchase I made for myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and it seems to work fine (it's my wife's computer). Her only complaint is that it runs a little warm. One thing she REALLY likes is the keyboard. Her previous HP was silver with white keys. It was very difficult to see the lettering on the keys because of the lack of contrast. This unit is dark grey and has wonderful contrast. She does wish the screen has better brightness, but that's a want. Overall brightness is very usable indoors.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with good graphics. Fast and efficient and love the black color. I own 2 hp laptops because they’re very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 2 out of 5 stars

    Hinges Break on this Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in May of 2021 only for there to be a manufacturing issue with the hinges. Best buy and HP told me that it was my fault that the screen had cracked when it was a manufacturing issue. I will never buy HP again. Honestly, this was extremely frustrating to me. This was a Geek Squad certified product.. or at least they say so. The hinges on this computer broke after a month of using it. Then I get blamed for breaking it when it. Everything else with the laptop was great! The speed, the battery, the storage. The only issue was the manufacturing issue. If you are looking for a college computer that you are going to be using a lot, this is NOT the one to get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Machine. Best Buy made a great recommendati

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love it. Super fast, easy to use. I am an art major and this is a great tool to help me create my work.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with touch screen laptop. The option to fold, etc is nice feature. Size is suitable for everything needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    HP Envy 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lap top. As a third year college student i am happy with the performance and storage is enough.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great lap top !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good lap top I use it for my office work runs fast display is awesome definitely worth it ! And very good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace an 8 year old....what an improvement. Blazing fast and quiet. Love the display. So far so good!

    I would recommend this to a friend