Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $164.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1737 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,737 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good school laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good upgrade from my last laptop (hp pavilion 2019) from build quality, screen, backlit keyboard, and etc. Would highly recommend it when I got it for 500 dollars but the base price of 800 is not worth the price as there's an updated version of this laptop that would have a better CPU than this. Good for school work/notes, smaller scale work, and games such as Stardew but would not play anything like cod and similar

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Tablet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use would recommend for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Nice & thin & not overly heavy for when I do need to carry it with me to work. Yet, a quality machine I work from every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Product, but Buyer Beware

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a solid product, though my experience with Best Buy hasn’t been the best. I paid $799 for this laptop because it was pretty much what I needed and I was in a bind, time-wise. I should have done more research (which is on me), because after purchasing and completing my data migration I found it for $250 cheaper in at least two other prominent locations. When I enquired of Best Buy if they’d honor their price matching policy, I was politely informed that this product wasn’t eligible because it came “bundled” with a free trial offer for some security software I had zero interest in using. The operator did sound surprised I’d found it for so much less elsewhere, and to be fair they did tell me I could still return the product if I chose to do so, but that would have been sufficiently inconvenient at that stage to make it not worth the bother. Best Buy then appears to have dropped the price to match what I’d found elsewhere. As I said: buyer beware. Wish I’d handled things more wisely.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    great cpmputer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast very fast, easy to see the keys, and all over a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp Rnvy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp Envy, I got this as an open box and it has been the best computer I’ve ever owned. Easy to use and navigable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    HP Envy x360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Reasonable price for a lightweight, powerful device. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good beginning laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and very reliable it work really fast easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Buy for a Good Business/Personal Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, its my first touch-screen and it is reall amazing, i use it with my ps5 remote play and run fairly smooth (with the digital ps5)*. Found out late that it has a backlit keyboard that helps a lot while on the go and having to do work while next to the Ms. While she sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Number pad

    Rated 5 out of 5 stars

    Well Priced for Productivity

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for the price. Easy to setup and works well with MS Office. I use it for office type work and not gaming or watching videos. A side number pad would have been nice, but the top number bar works just fine. I especially like the backlite keyboard which I have never had before.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Should have bought it sooner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a heavy bulky item, has perfect screen size and is fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Hp envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen easy to see. Fast. Price a little hefty. Lighter weight than looks. Pl

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best buy is re

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the laptop is very good it did way more than expected the Overall performance is fantastic least but not last best buy electronics always outlast this isn't my first laptop and i would definitely buy more stuff

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over 6 year old HP. Sleek, fast. Love the lit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    1st replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed and easy to read lighted keyboard promote east use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    NICE ITEM

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAP TOP HUSBAND LOVES IT STURDY, FAST, EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item at a great price. Works Well at a great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aswsome system set up. User friendly, compact and light. Easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Replacement Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to my old laptop. Much more powerful and enjoying the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer. Great graphics. Easy to use and set up. We bought two.

    I would recommend this to a friend
Sponsored