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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1738 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,738 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a starter laptop. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing touch screen, high quality phenomenal laptop and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's at a decent size and worth the money for it if you're looking for quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the computer is great for the price. It was the best option for specs and quality I could find at this price. But it is still pretty heavy and wish the screen wasnt so thick and wish they would just center the keys instead of put that column of keys on the right. Also kind of hard to open as the springs are strong (which is good), needs a groove or something to more easily get finger in there to open.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price , works fast and well. Good quality display.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my personal laptop and I love everything about it touchscreen is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mom’s Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for Mom, she seems to like it because it is E-Z for her to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and love it! Nice screen size and seems like a quality build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair - per Geek Squad unrepairable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! The young man with the beautiful tattoos at Geek Squad customer service at the Alexandria LA location was awesome and very helpful. He was so patient with me when I contacted the Geek squad in Mexico where my laptop was sent for repair. Thank you Best Buy for hiring a person who is a right fit for your Geek Squad customer service team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice laptop and has everything that I need for my job and my wife classes, good price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really likes how this computer works. I use it for work and study.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Nice size and has everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Enjoying my purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase super in love with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Great for a home office or student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Envy X360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user-friendly laptop. Still finding features to help me with my new business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife because she is going back to school and its works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new computer. The lighted keyboard helps me see the keys.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer , works great and fast response on everything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of features in a relatively low priced laptop. Great entry level computer!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Apple to PC laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer does everything I need it to do. having been an Apple user for years, transition from my Ipad to this laptop has been a learning experience! i like the size of this laptop and the ability to fold it over to use it. making the ketyboard appear on the screen is great.

    I would recommend this to a friend