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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1738 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,738 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting used to the sensitivity. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great buy I definitely recommend this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer works as the specifications at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP Envy x360 2-in-1 15.6" touch-screen Laptop - AMD Ryzen 5 5625U - 8GB Memory - 256GB SSD online. The service was excellent. I received the package on time and in perfect condition. The laptop has worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Envy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceable, still adapting to a new style, love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money laptop, it has everything which is needed in normal household. Screen rotate all the way, tent mode is good for watching movies, processor is fast enough to perform office tasks, watching movies and browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to employee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give a GIANT shoutout to Diego at the Geek Squad who did long (computer) training on 12/24/22. He was exceptional! It made the transition to the new computer painless. Diago was patient, knowledgeable, and non-judgmental. Way to go Geek Quad and Best Buy for hiring employees like Diego.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I’d go 5 but a professional should do that

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Best laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my boyfriend because his MacBook was dated. It’s so fast, easy to use, and the touchscreen is nice for taking notes in class. I loved using his so much I bought one for myself too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop Surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and fast laptop. The face recognition is really nice and not available on all HP systems so this was a surprise. Boots up fast and has really good response time in applications. The charging cord plugs in like a phone. I would like to see a better charging setup, but it works!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great 2in1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying using this laptop. The touchscreen is great and I can use an hp pen. I have not loaded all my software but I am hoping I will be able to have the same similar speed once it is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Absolutely couldn't live without. I did a lot of searching and found the winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift to buy !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop as a gift for my girl, she loved it . She used to have a chrome book with limitations for work so when I got her this Laptop it opened the doors for her to do more things . Also the table feature is very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality graphics, bad quality materials. Lost 2 screws and the screen glitches out, this is my 2nd year having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibility

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it’s a tablet and a computer. Not disappointed at all! If you’re thinking about it! Do it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great convertible laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the versatility! I've had several tablets, so this was an obvious next step. Touch screen or keyboard use. Its lightweight. Great for first time laptop users. Price is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter at the age of 10, I know it sounds crazy, but she’s 13 now and still uses it and it still works awesome like new ! I highly recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    I bought two!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is excellent. The casing is aluminum which makes it very sturdy. The screen is gorilla glass. It is very fast. I bought two thats how much i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around computer, you wont regret it. I have bought two!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 7 year old hp laptop it was well taken care of, but i had to retire it because it was too slow and buggy and this new laptop is just crazy with great looking quality graphic. Runs Minecraft smoothly for my son and the touch screen is the major Improvement as well the 360 opening.

    I would recommend this to a friend
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