Customer Ratings & Reviews

I bought this computer for my college student and she loves it. The speed and display screen is perfect. This is light a weight laptop and the battery life is sufficient.

Bought for a work laptop and have been satisfied with it, has been dropped multiple times on the ground with minimal damage dealt still functions as it should!

I loved the configurations it has. Works smooth, performance has been good. 2in1 works wonderfully. Great but!! Little bit more RAM would have been better but no complaints..

Excellent starter laptop, good quality and gets the job done.

Purchased this laptop October 2022. Review date February 2023. It was not a great out of the box experience. There was no sound output. Had to contact BestBuy tech support--and the issue was outdated software. Seriously HP? I've had no other issues since. And, BestBuy support was excellent btw. My MAJOR complaint is the microphone is AWFUL (other reviewers mention the same). I have to use an external speaker (Jambox). I've owned many laptops brands and have never had a speaker with such low quality.

I’m typically not a PC guy. But we needed it for a certain reason. Upon purchasing, the ease of use and responsiveness of the touch screen are amazing. Hands down great buy.

This was a great purchase! Loved the value, ease, speed and dependability of this computer so much, that I’m buying a second one for my shore house office!

Everything about this laptop has been so good I just wish I had it earlier

I purchased this laptop for my daughter as a graduation gift and going off to collage. It’s done everything she needed it to do and has never had any issues. Every assignment handed in on time. Happy Dad.

This is a great little laptop. I have not had any issues with. I was able to connect my dual monitor attachments and run them affordlessly.

It is a great buy for those looking for a working and business laptop for the 2 in 1 deal, also very nice for those nice small gaming breaks.

I looked for a while, but love this HP Laptop. Its a bit heavy, but im good with that! Open box was the way to go, brand new and no flaws and saved hundreds! Fast, great screen, and like that acts like a tablet when need be.

Awesome laptop. Had been wanting a 2-in-1 laptop for a while and this one is great. The Computer is fast and easy navigate and it works great as a tablet too.

The PC came in a very nice packaging, and the computer itself is less heavy than expected. Great screen quality and touch recognition. Powerful device under 1K

Amazing computer really recommend specially for college work

Overall Excellent, with the exception of the charging port! I lost a great deal of data, not being able to transfer from the inoperable laptop.

Nice laptop but i have had to call support over wi-fi issues..once they had to reinstall drivers.this laptop doesn't seem to work as well with 5g w-fi..you need to be fairly close to router..

My new laptop is excellent, and a fine buy for the price. The biggest bargain at Best Buy, though, is the membership in Total Tech. Not only are the young Geeks super-nice and helpful, they are amazingly talented.

I was looking for a laptop that can accomplish my tasks in my everyday tech job. This is the best laptop that you can buy with all the features you need in budget.

This was a beneficial purchase for schooling. When I went to shop for it I had excellent help. Still learning to try different things and use the benefits that come with this particular device.