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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1738 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,738 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 2 years now and still works fine no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is nice and is easy to use. However, I did not think through all my requirements as it does not have a number pad so it is difficult to enter numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifr has been using this for awhile and has had no issues. Able to perform a wide range of tasks including playing games and watching videos. Battery life is ok, has decent RAM and very adequate storage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Buy knows CPU's to market to Senior Citizens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very professional and knowledgeable. What really impressed my husband and I was that he did not talk down to us. As senior citizens, we do not get the acknowledgement we deserve. He understood my frustration in buying a computer with my poor eyesight (without me saying a word.) He pointed the HP ENVY computer that had the biggest screen and that it had large keys and it was backlit. He and my husband talked about memory and how fast it would run. I bought that same one he pointed out to me. And, am using it now because it even has a touch screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new, but so far so good! The sound quality on the speakers is above average. The grip to open the laptop isn't as good as some, but no problems. Otherwise it's working great, just need to get used to another device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer but the keyboard stopped working after 3 months. Only certain keys. Called HP and they sent me a larger memory upgrade!!! HP stands behind thier products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maria’s laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop and purchase. I’ve enjoyed it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lightweight compared to my last computer. Easy to navigate. Love the touch screen and i love the way the keyboard flips backwards to maximize space.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    My kids love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ny kids love their New HP laptops!! Lighting speed! Touchscreen ..Amazing laptop! So happy I got them on sale!! Well worth ghe price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop 360

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop i recommend this laptop for school

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with all bells and whistle. Backlit keyboard with touch screen. Looks sleek and nice. Loading websites fast and battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good school laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it from school. I have one like and I ended up getting my girlfriend this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    envy touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for the cost. So buying it on sale is an added plus. The item is thin but seems to be fragile. I need to buy a cover for it because it is lightweight. The screen is bright and the display is vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy You Can Get !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my new HP laptop. I'm also glad I upgraded to an ENVY because it's great ! Best Buy is the only place i buy my tech products from because they're ready to help out when needed ! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine but….

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this computer but I ultimately ended up returning mine and getting an iPad for a smaller more on the go machine. If you are using this as your main computer and on the go it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool, but can't use the keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great functionality, but it does a weird thing when I close it without shutting it down. I normally have to restart it because it won't let me use the keyboard after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly a great laptop, looks and feels great. only real complaints i have is the speakers aren’t really that loud, and the keyboard doesn’t light up at night. that’s literally all, overall it’s a fantastic laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Day Use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great product for every day use! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Number pad

    Rated 5 out of 5 stars

    no number key pad and bad battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen backlight and small. I love this laptop. The only thing that is wrong is the battery life sucks and there is no number key pad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for basics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted me a year but now the speaker is is going out

    I would recommend this to a friend
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