Customer Ratings & Reviews

Great laptop. I use it for my business. I would recommend it!

It’s amazing. Not to heavy, love the touch screen and it makes it easier to do my work.

An amazing laptop. Super fast, operates with ease, and the display shows great!

I use this Device for work. It's been very reliable and I have no issues. I don't over think this Device and it's great for work related issues.

My son used it in full for the 1st time yesterday, since he got it for Christmas, and so far so good. He seems happy with it thus far. We’ll see how it does 8-12 months from now.

Computer is fast and the touchscreen is really a great option. I like everything about the computer, but the battery sucks. after 4 hours of use, it is dead. For a brand new battery, that is horrible. We have to plug it in now after 2 to 3 hours of use in order to keep it above 20%.

Great value for a fast lap top computer with a added value of a touch screen!

It was refurbished but it worked great. It was a good pur hase.

Its great to use and can use it as an tablet. Also can fold it like a paper and watch movies and others too

Nice laptop for the price. Manny got me all set up in the Geek squad and helped me copy programs from old one to this one. He did a great job.

Do not like the changes on the HP envy 360. The keyboard size has been made smaller and is therefore crowded and uncomfortable to type. The power cord is cloth and gets very twisted and is also difficult to plug in to computer. The 'print screen' is moved to be on the 'shift' button (?!). The plug in to computer is on the Right side, instead of left. VERY aggravating. This in not all complaints, but I would not repurchase an HP online, without inspecting in person

This laptop meets all my computing needs. I currently use it to work from home as well as my personal needs. A must buy!

My High Schooler loves it , just the look on her face makes me know buying from Best Buy was the best thing we could have done.

I really like my laptop. It’s sleek, fast and does what I need it to do. I thought I would miss not having a numeric pad, but it hasn’t been a big deal. The buttons are bigger than your average laptop and the display has a good resolution. I don’t regret my purchase at all.

Nice sleek design. fast processing system. Easy to use and easy to carry around. Nice value

wish it were lighter and number keys on right. overall features are great. it folds over for easier viewing

The best laptop that i ever had , thats becasuse of best buy

My daughter loves her laptop... she took it away to college with her and uses it very often.

Runs all my real estate programs on this and it is a great price. You can't beat it.

I love this, works perfectly for my college work and home work. Studying on campus is just fun. The way it folds in half into a tablet is great too. The only thing I'm noticing is how easy the shell bends and snaps out of place from the brackets. The metal feels very thin.Definitely going to have to get a laptop case to protect it from my backpack. Oh, the sound is meh. It comes from the bottom of the pc, so if definitely recommend headphones too.