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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1738 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,738 reviews
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what everyday use not for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter got this for her communication course in college! She loves it and it does a lot of things more expensive laptops do. And of course the price was right!! College kids on a budget this is the one for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent laptop, its just too heavy for everyday use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having some problems with the laptop. At times I lose the audio. Also there have been some issues when I close the lid it makes beeping noises. I've contacted tech-support, and haven't been very satisfied with the help that I've been given.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of the Best Budget Laptops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for college students (such as myself) who want a balance between price and performance. This laptop also has the ability to run games pretty decently such as Fortnite, Fall Guys, GTA 5, and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ...learning curve.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still in a learning mode coming from a 10 year old laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    False image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the only issue was the image shows a number pad but the laptop doesn't have it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop if you’re looking for one to do email, internet and other ordinary tasks. Not sure on the Microsoft office products as I don’t need them but I’m sure it would handle them just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No CD drive not available. I may purchase a p[ug-in

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, fast, easy set up. Geek squad aided in setup and moving data from old laptop to new laptop. Easy to use, keyboard light touch, has camera off/on switch screen size is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It is even better than I expected for the price. It has a touch screen, Alexa and totally folds so it is like you are using a tablet or iPad. Five stars for this HP ENVY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is a lot heavier than Iexpected to heavy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great when it can run smoothly

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but it does horrible with gaming and is barely better if you're running two programs at once. If you are looking at this laptop for anything other than browsing, then I would move on. The battery doesn't last a whole day or probably even half a day. It had a magnificent display and graphics and it is extremely sharp.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad is too sensitive. It selects items while sliding finger lightly on the pad. About half the time the Wi-Fi doesn’t work after starting the computer. Running trouble shooter gets it working. Battery life is short compared to my Toshiba laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just started using the laptop because of issues connecting to the internet. I also can't find files that were supposed to have been transferred from my previous computer. Will not open with the correct orientation. So far, I am not impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase for crafting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is everything and I wanted and needed. I use it solely for crafting and it has served its purpose well. I love the touch screen. I love that it folds up to use as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing, I previously had a brand new lenovo yoga that took a crap within 6 days and Best Buy was quick to help me so kindly with no issue on replacing to the wonderful hp

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my HP ENVY Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st laptop and this HP ENVY is great! I am catching on to the changes much faster than I thought. The screen is nice and large and beautiful clear images. It boots up instantly. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the heavy side i really like the metallic feel to it the touchscreen has been really great, it has usb c charger an SD slot and earbud socket 2 regular usb connection and a hdmi port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD CHOICE F OR A NEW COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the new computer for a few days and am working on learning the Windows program. So far everything seems fine. It was well priced when compared to various computer options

    I would recommend this to a friend
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