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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1738 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,738 reviews
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Slowwww

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe if you just wanna browse the web or use word, granted it does have the bare minimum ram and SSD...many times I wanted to punch a hole through the screen...battery life might make it 2 hours...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    not happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never needed a computer with more than 8g RAM, so I bought this one assuming it would be plenty. Within weeks this thing runs as slow as molasses. Not pleased, to say the least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice, backlight keyboard. Work the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter. She uses it for college. She loves it. Much better than my old google chrome book or the one she had in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most perfect laptop i couldve ever gotten

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked up the computer with everything i needed and this one was right on the money. Plus i got it on sale for 500 instead of the original 800 price so i couldnt be happier with another laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Was debating between this model and a smaller Dell but glad I went with this HP model. Great device for basic home use (perusing internet, streaming, checking email, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with every feature in it as if 'd custom built it from factory already installed and no waiting on shipping. Great price, great service. Defiantly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew says it's excellent! I bought it for him to start college knowing that some of his online course would require more than a chromebook. This will do the job and plus some.

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 4 out of 5 stars

    HP Envy 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and rugged laptop with metal case. We've had a previous model about 1.5 years and still holding up to abuse of 3 young kids. Only gripe of latest model is no numbers keypad on right but not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. The staff were very helpful and guided us to this computer after we were looking at one with fewer features and smaller. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A little frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is an excellent machine that operates flawlessly. My only problem is with the way it sold and the programs that were not included and the terms of a few others. I wouldn't go through Best buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy navigation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! The size and look of it overall is excellent. The o key thing is the battery life is really short. I have to keep my charger near me if it's in constant use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop for it is price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it was on sale, great specs and an awesome screen dimension. if you are picky to battery life it may drain up fast in 2 hours due to the high performance of the CPU.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just started using my HP 2 in 1..I like the computer alot so far..Doesn't seem to be hard at all to get use to. And I say a Big Thank the ones that helped me at Best Buy also...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy with my new HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much faster than my old computer. It meets my needs perfectly. Sorry I waited so long to get a new computer, but the HP Envy was recommended to me, and it's ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Fast, reliable & the tablet feature is really handy! Battery life & graphics are terrific Geek service was used for data transfer / double thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my son in college as his previous laptop decided to go on strike. My son said “thanks mom this thing is sick!” I guess sick is a good thing now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely what I was expecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's adequate for the job. I'm not used to a keyboard this small or the screen. I don't like the fact that the charging cord plugs into almost the middle of the side. So it makes it hard to do work right beside your computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Optimal speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the speed in which I was able to access everything. Didn't understand how bad I needed it. There was no comparison withm y old computer. Would definately recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very short battery life!! Everything else works great....description stated up to 12 hours but have only had mine for 3 months and I am lucky to get 3 hours before having to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought hp envy 2 in 1 15” screen very happy with product, Very good value for the money. Used geek squad to setup and assisted with particulars of laptop very satisfied.

    I would recommend this to a friend
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