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Customer Ratings & Reviews

Your price for this item is $164.99
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Customer reviews

Rating 4.6 out of 5 stars with 1738 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Envy x360's touch screen, ease of use, and performance as significant strengths, frequently praising its lightweight design and satisfactory battery life. Many appreciate the laptop's affordability and attractive design. However, some customers express a desire for more RAM and a number pad. The overall feedback suggests a positive user experience, despite minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,738 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly built product. Esc key malfunctioned only just a month after purchase. Got it resolved, but took Best Buy depot repair two iterations to resolve. Two days after the speaker on this laptop failed and no amount of driver updates/system restores could resolve it. At this point I am not sure how worth it is to go back to get this issue fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    yea bj822ly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought a computer, great service, everything explained had a great clerk very smart, prices were better than other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teresa's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, but we just received a notice that Microsoft hit us with a bill that we're not familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been about a month but I'm very pleased how this laptop works. Much easier than the old computer I used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Pick to start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop that I received was the upgrade that I needed. Solid laptop to start with and is upgradeable to improve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Caught it in great sale (300 off retail) and it really meets and exceeds all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and this machine has power! Sleek and has everything we need to get the job done…Love the backlit screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. I’m not really a windows user but dang I really do like this laptop. 2 in 1 feature is dope as hell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for photo editing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed. Mainly used for photo editing. The sound quality isn’t the greatest but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesistant at first but overall glad I purchased. This laptop has so many more features than my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was so nice and efficient. He grabbed the laptop I needed and got me checked out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Envy computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my nephew as he gets ready for college. I know he loves it and it meets his needs at this point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many changes/updates on the machine…would have been nice if the tech crew would discuss them when we picked up the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value product from HP.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for light school work. The display being a LED panel makes for pleasant viewing experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faulty/Defective Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far computer seems more than fine However, computer came with defective charger.. DOES NOT CHARGE. I'll be bringing it in Sunday 7/24

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realtor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP and help I get at Best Buy with trying to decide on which to buy. They are always helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the HP Envy laptop, except for the fact it does not have a CD drive! Now I'm Envy(ious) of those that do!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wives love these honestly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good computer, little weak in my opinion but the wife likes it for her little games battery could last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college! Bought for my daughter freshman year at University of Arkansas, so far she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new purchase. It’s just what I needed to begin the school year. 10/10 would recommend!!!

    I would recommend this to a friend
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