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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,380 reviews
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college for our son in California with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an everyday use and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer .still learning everything it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need while I’m in nursing school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    maybe just got a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because the orientation when turning sideways would only work sometimes and wi fi sometimes wouldnt be connected I know its the computer because i have two other laptops in the house that stay connected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome always so helpful and on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product but to heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They product was good but to heavy for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and thin and lightweight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased. Appears to meet expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent material for doing research

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help for students and adult. And nice for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product, happy with performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was what we expected for school requirements.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is impressed with the product, but had to exchange the laptop after two days because the screen wouldn’t wake up from sleep mode without having to fully restart. No other issues, and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Really good for a teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star. Excellent computer for My son! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works well, boots up fast and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great screen clarity. User friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Easy to use and it' quick. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the size of the screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lab top but the price was a little high

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks features I have had and expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unhappy that the keyboard is not back lit. I always have to move to good lighting. Also according to what I've read I can't turn camera off. Had I known these things I would not have bought this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not happy with this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a similar computer until about a month ago. The current model is not satisfactory. The microphone on the computer began emitting an awful sound within days of first using it. I was in a zoom meeting and I had to disconnect. Since the then the microphone works occasionally. Not a computer that I would recommend especially if being used for online communication platforms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Two weeks old and the keyboard failed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, it was a great PC; quick startups and excellent battery life. Two weeks in, and the keyboard is only responsive every 4-10 clicks. Years ago, I said of never but another HP product. I should have stuck to that promise.

    No, I would not recommend this to a friend